Joel Walker Email & Phone Number

Greater Seattle Area

Greater Seattle Area

Receive bookings from contracted airlines, dispatching bookings with truckers to delivery cargo to their final destination. Assist with warehouse pickups to document piece counts, damages, and collect documents needed for successful transfers for import and export cargo.

Seattle, Washington

Accurately log all parts and distribute accordingly among employees.Detail all cars that are scheduled for customer pickup. Buff and polish if necessary.Wet sandOpen and close shop procedures.Maintain shop equipment and grounds.

Bellevue, Washington

Built Ford of Bellevue detail department to an operational detail shopHire and train new employeesTeaching safety and techniques for professional detailing.Maintain function of shop tools and equipment.Order chemicals and equipment when neededClean shop for next shift use.Knowledge of compounds and chemicals for best results.Effectively delegate work for employees Properly Prep cars for detailBuffingWet sandingHeadlight restorationExtractor useEngine cleaning etc.Properly log vehicle information for billing.Maintain balance of quality and speed of detail team.Keep work moral high among team membersFill in for absent employees when needed.Effectively Coordinate with management and service.

Renton, Washington

Manage all part invoices and creditsInspect all parts delivered for damage.Properly label all parts in a timely and organized mannerEffectively deliver parts to technicians upon check-in.Deliver customer vehicles to specific vendors for service.Pick up and or drop off customersPick up and drop off parts if needed Clean and maintain shop Communicate with technicians on supplement parts that are needed. Manage parts for multiple vehiclesOrder parts and effectively follow upRecover missing and current creditsRecovered over $10,000.00 of credits from $20,000.00 within a month. Detail vehicles and properly map them for technicians.Keep technicians up to date on parts arrivals Built a proper space for Parts department.Built a proper space for Detail department.Assisted in PC setup and installs Build new equipment for technicians and office employees.Buff and polish vehicles Extract and restore interior panels and carpet.

Bellevue, Washington

Assist technicians when promptedcollect Credits on part Returns work with vendors on ordering and returning partscheck-in new/used parts for prior damage deliver parts to proper tech on sitewash and detail cars when possibleorder parts when prompted. open and close shoppick up and drop off customers via (gerbers valet program)Detail vehicles after 3:00pm to 5:00pm Effectively detail each vehicle in a timely fashion. Buff and polish vehicles when prompted or when needed.

Seattle, Washington

Assist techs when prompted Clean and prep cars for teardowns and final inspectionfully detail each car Buff and polish (wet sand if necessary)pet-hair removalcarpet extractionPick up / drop off customersAssist painter when promptedPrep cars for primeAssist with parts distribution to techniciansClean and maintain entire shop.Deliver vehicles and/customers safely to their desired destinations professionally and safely Build new equipment for technicians and office employeesTrain new hires.

Renton

• Operating detail equipment properly o Attended training on Maguire’s products and wet sanding o Detail cars in a fast but efficient manner. Using extractor, buffer, and pressure washer

Seattle

• Use hazardous chemicals safely and efficiently• Able to detail cars alone or with a team in a fast pace environment.• Pick up and deliver customer and dealership cars to and from Toyota of Seattle for detail.o Fully Detail all cars before and after they are sold.o Able to use hazardous chemicals safely and efficiently• Perform full details including o Interior and exterior restorationo Pet hair, engine steam, carpet extraction, and headlight restoration

Redmond

• Open and close shop, schedule appointments, clean shop for next day of use.• Provide excellent customer service with professionalismo Communicate with Microsoft Redmond for fleet detailing • Detail cars using effective time management skills • Accurately log and report shop earnings to management o Train new hires when prompted

Bellevue

Learning Identity management using ticketing systems to resolve issues, used Microsoft Visio to refine and imporve current processes, Desktop/Laptop support including replacing hardware components and troubleshoting issues that may arise, able to use Microsoft SharePoint to better end-users experience.

Received training on corporate culture and business soft skills.Partnered with remote team in Boston to research, write and complete Native American history project.Completed business communication class covering communication methods and styles including: email, PowerPoint, presentation delivery and verbal communication. Learned hardware and software support skills:Built and fixed computers (hard drives and motherboards).Installed software programs and print drivers.Learned help desk skills:Performed computer troubleshooting.Received training on customer service skills.

Responsible for daily preparations such as pre-opening of the department stock items and product presentation.Maintained and kept Produce department clean and organized until next shift.Talked with customers and wrote down their suggestions for improvement.Communicated customer feedback and improvement suggestions to store management.Performed weekly inventory activities to ensure adequate stock.

I.T.

Activities and Societies: Partnered with Year Up Upon course completion, student obtains 18 college credits.

High School Diploma, 2009

Technology

Activities and Societies: 6 month os intense I.T. Training and a 6 month internship

Associate'S Degree, Information Technology