Marlene Walker Email and Phone Number

• Prepare invoices, vouchers, receipts, statements of accounts, and other business documents.• Verify the accuracy of the information in customers’ invoices, obtain necessary internal approvals, and process invoices promptly.• Collaborate with the Operations Unit to resolve bill discrepancies by reconciling details on invoices with operational reports.• Establish and maintain a filing system for all documents, ensuring the safekeeping of records for future reference.• Successfully complete all accounting projects assigned by management.• Effectively communicate with clients via emails and phone calls to collect outstanding bills and maintain positive relationships.• Ensure vendors’ records are current, accurate, complete, and verified for efficient financial record-keeping.• Organize and file reports for auditors' reference and auditing purposes, ensuring compliance with accounting standards.• Accurately collect, compile, and enter business transaction details into the accounting systems for real-time financial tracking.• Conduct validation of accounts and collate staff accounts to ensure data accuracy and integrity.• Perform thorough reviews of accounts, sales contracts, and payment applications, ensuring adherence to established guidelines.• Proactively contact vendors and suppliers to clear outstanding account balances, maintaining clean accounts payable and accounts receivable ledgers.Skills:Financial AnalysisMortgage Loan ProcessingCredit Risk ManagementAdministrative SupportCustomer ServiceCommunicationTeam CollaborationAttention to DetailFinancial ReportingAccounting Systems (mention specific software if applicable, e.g., QuickBooks)

Assisted in the loan file review process to ensure compliance with Business Loan Policy and banking rules, as well as the accuracy of risk grades assigned.• Assisted with financial acquisition due diligence on potential merger opportunities• Reviewed underwriting and credit administration methods in comparison to those on co-approval forms, and made suitable comments• Developed extensive reports that addressed findings and recommendations; summarized credit risk profile trends and conclusions• Pre-Funding Audits, ARM Audits, Quality Control Audits, Legal Compliance Reviews, Servicing Audits, Conforming & Nonconforming Loans, FHA, VA, Guidelines, and Loan Modifications

As the first point of contact for corporate clients, I acted as a liaison between the borrower, the underwriter, the loan originator, and the lender.• Assisted a portfolio of over 25 commercial business clients with over $250 million in corporate loan commitments and $75 million in deposits.• Assisted relationship managers with the loan origination process, including the creation of legal and supporting loan documentation, the evaluation of legal papers, the engagement of third-party specialists (attorneys, appraisers, and so on), and the coordination of business loan closings.• Processed commercial loans such as Small Business, Syndication, Asset Based Lending Working Capital, CapEx Guidance Lines, Construction Loans and Letters of Credit, Equipment Lines, Capital Market Swaps, and Commercial Mortgages.• Interacted with borrowers to collect all loan conditions by replying to client emails and phone calls about loan status.• Ordered credit reports, appraisals, UCC search and filing, and title reports on File System Management.• Prepared files for presentation to the underwriter and gathered all relevant documentation • Compiled documents for customer files and entered intakes into Data Management System for processing and evaluation• Created, updated, and maintained files, databases, records, and/or other documents for recurrent internal reports.• Prepared commitment letter(s), denial letter(s), and cancel files as needed• Ensured customer privacy, file security, and proper staff access• Provided timely and frequent status updates on the status of the customer's loan application• Returned all inquiry calls within one business day Customer Intake and Data Entry • Maintained pipeline report and communicated status to management as needed • Prepared fund request documentation in preparation for wiring monies to close

Supported the company in producing reliable financial and management accounting information on which financial choices are made. • Helped with daily securities and cash reconciliation. • Handled general ledger entries such as accruals and prepayments.• Completed various projects, research, processing, and reporting tasks as directed.• Reduced out-of-balance control losses by preventing administrative errors.• Performed other projects, research, processing, and reporting assignments as directed.

Teamwork is required to ensure that the flow of expenses and revenues between projects, regions, companies, and/or customers is appropriately accounted for and controlled. • Processed accounting for fixed assets, reconciliations, and depreciation journals. • Helped reduced balance-sheet reconciliation exceptions by 25%, improving outstanding by 25%.• Managed the production of monthly/quarterly accounts.• Assisted vendors with cash replenishment into ATMs.• For the audit trail, I researched, analyzed, and balanced the out-of-balance vendor cash vault.