Product Program Management Lead | Fintech Start-Up- Develop integrated product & engineering roadmap for conversion effort across all engineering "pods" - Manage dependencies across all engineering & UX teams, including gathering delivery timeframes, tracking next steps, and removing blockers - Produce architecture/process diagrams for key project stakeholders to illustrate progress and issues/risks - Collaborate with external partners to resolve team blockers and gather technical details for implementation across all engineering teams - Design, Requirements, and Implementation experience with Payments, Statements, API Orchestration, Website/Mobile Product Owner / Product Consultant | Fintech Start Up- Produced Product Management strategy and best practices content for growing Product team, including: Roadmaps & Planning, Sprint Best Practices, Delivery Milestones, and Post-Delivery Monitoring & Tracking - Spearheaded launch of new roadmap planning tool across Product teams, conducting training sessions and producing "how to use" documentation - Provided Product Owner assistance on Mobile/Website engineering team to help implement UAT testing for real time transactions effortLead Business Analyst | Top 3 US Bank - Designed roadmap for implementation of new workflow tool, highlighting phases of implementation and key benefits/analytic insights - Produced detailed business process diagrams to understand current state and make recommendations on a future state to improve client program efficiency - Developed functional requirements for development team, including fields, email notifications, escalation/exception rules, helper text, and mandatory data - Produced stakeholder impact analysis for stakeholders to illustrate global impact of usage, estimated data points, and number of user roles needed - Consolidated UAT feedback and led development team through the implementation of fixes and all defect management

Roles: Lead Business Analyst, Lead Cost/Benefit Analyst, Business Analyst- Developed 60+ business process re-engineering process maps documenting as-is and to-be process flows across financial, reporting, customer service, and case management system modules - Facilitated stakeholder interviews with 35+ business and technical experts to document process barriers, required process steps, and improvement / standardization opportunities - Gathered questionnaire data to analyze needs from system users and develop comprehensive report outlining key system limitations, current organizational structure, and the functional and technical needs of staff- Contributed to the writing of 400+ functional system requirements for system by analyzing current federal regulations, best practices from other state government agencies, and client needs gathered through survey tools- Produced 15-year cost and benefit analysis and 15-year budget for system technical and functional feasibility study- Presented results of financial analysis for a system implementation project to a panel of federal government reviewers - Primary author for initial Project Management Plan for state staff and vendor staff activities / deliverables for system implementation project across all major project workstreams and phases - Produced a training guide to assist client staff with implementing a recommended funding allocation modelAdditional company involvement: Selected to attend internal “Articulate Leader” training program; Proposal and business development support for 5 RFPs; Human Services Mentor Program participant; Mentorship Program Book Club Co-Chair

- Led the expansion of a local youth summer apprenticeship program to 4 new United hub airports in 2017- Presented senior leadership with financial analyses and responded to feedback by working on a cost redistribution plan- Engaged with branding and marketing teams to re-imagine program identity and develop logo and new program name- Created strategy "playbook" for each airport that details process for program implementation - Developed and analyzed focus groups and evaluation surveys to gauge program success in existing location- Initiated a personal 360 degree feedback process by sending anonymous survey to colleagues to gather feedback on performance in preparation for internship evaluation with managerProgram featured in "United CEO Note" from July 2016 issue of in-flight magazine on United flights

- Completed overview and analysis of Congressional Budget Justification for FY17 foreign assistance spending in Near East and Asia- Conducted analysis on competitor presence, market trends, internal capabilities, and client spending in Zambia - Supplemented four competitor analyses in governance, economic development, and international education work- Serve as country researcher for Tanzania, Morocco, and Zambia and provide project staff with on-demand knowledge concerning international development trends in country

- Prepared daily briefing books for the First Lady, Chief of Staff, and Special Assistant to the First Lady including briefing materials for daily events, domestic trips and international travel to the United Kingdom and Italy- Selected from intern class to provide introductory remarks for Senior Advisor to the President, Valerie Jarrett- Supported office operations for the First Lady’s Chief of Staff and Deputy Chief of Staff by drafting letters, copy-editing memos, answering phones, and managing invitations and correspondence for the Chief of Staff- Member of Women in Government Professional Interest Group

- Analyzed data on congressional members and committees with UNESCO equities to match members with relevant global UNESCO field offices in preparation for potential future congressional delegation visits- Drafted international cables, prepared briefings, and tracked embassy responses during international conferences- Analyzed historic memos released by US Natl. Commission for UNESCO to aid Danish Research Council project- Contributed to online, interactive map listing all U.S. UNESCO equities by compiling a state-by-state breakdownof UNESCO programs in all 50 states- Researched environmental degradation of World Heritage sites & produced talking points for trilateral dialogue

- Temporary assistant during the winter break period between fall and spring semesters of college- Interacted with clients, organized and documented case files, provided administrative support for attorneys

- Assisted in processing of over 31,000 college applications annually- Helped assemble database of over 500,000 prospective applicants

- One of 98 young women chosen to attend national political conference in Washington, D.C.- Constructed mock federal government and co-authored legislation passed in mock Senate- Analyzed and debated over 50 mock pieces of legislature over the course of one week