Trainee Science Teacher (Physics) at GITEP

Developing partner strategy and network to enable Healthcare Communications company DocCom to scale sales and delivery for UK and global customer base.As part of Board and Senior Leadership team:Redefined and implemented new strategyRe-branding and re-messaging focusing on transforming clinical workflow

Responsible for Business Planning and Management, Business Improvement, Process Development & Alignment, Quality and Integration of Apertio into NSN. o Business Management; Strategy formation. o ‘COO’ and delegate for Head of Business Line.o Business Improvement; NSN and Business Line improvement programso Enabled the transformation and growth of Apertio into a key strategic BL in BSO building on Apertio assets to make NSN the leader in Telco Customer Experience Management.o… Show more Responsible for Business Planning and Management, Business Improvement, Process Development & Alignment, Quality and Integration of Apertio into NSN. o Business Management; Strategy formation. o ‘COO’ and delegate for Head of Business Line.o Business Improvement; NSN and Business Line improvement programso Enabled the transformation and growth of Apertio into a key strategic BL in BSO building on Apertio assets to make NSN the leader in Telco Customer Experience Management.o Integration of Apertio into NSN to become one of the 3 main pillars of NSN’s strategy Show less

Co-founded Apertio. Led and delivered its partnership strategy prior to its acquisition €140M by Nokia Siemens Networks (a Tier 1 partner) in February 2008. Apertio offered a unique alternative to the high cost, complexity and lack of resilience inherent in the telecoms' core network and application infrastructure. Apertio became recognized as a leading innovator in telecommunications achieving €30m of revenue and employing over 200 people globally. o Co-founder, Company Secretary and… Show more Co-founded Apertio. Led and delivered its partnership strategy prior to its acquisition €140M by Nokia Siemens Networks (a Tier 1 partner) in February 2008. Apertio offered a unique alternative to the high cost, complexity and lack of resilience inherent in the telecoms' core network and application infrastructure. Apertio became recognized as a leading innovator in telecommunications achieving €30m of revenue and employing over 200 people globally. o Co-founder, Company Secretary and Executive Director of Apertioo Drove strategy and implementation during all phases of companyo Negotiated and closed OEM agreements with NSN, Motorola, Telcordia and IBM.o Grew partner sales to account for 70% of revenueso 2nd in the UK Sunday Times Tech Track 100 2006o Price Waterhouse Coopers Management Team of the Year 2006 Show less

Part of UK HR Leadership team responsible for the HR delivery for Lucent Worldwide Services team (600 employees) with 3 direct reports. Responsible for HR service development for the whole of the UK team whilst ensuring alignment with European and global initiatives. Managed major round of redundancies across UK.

Business Management of $100m revenue Lucent UK service organisation in UK.Business PlanningBusiness ManagementBids and ProposalsQuality and Business Improvement

Channel partner identification, negotiation and management across UK, France, Japan and ChinaTurned around Customer Service OrganisationImproved qualitySignificantly reduced repair lead timeReduced costsImproved margins (from loss to significant profit)

Project management of development of CT2 base stationRegulatory ApprovalsIntroduction into production and manufacturing