Wallace Earl Holeman Email & Phone Number

Atlanta, Georgia, United States

❖ Research and respond to escalated BBB complaints.❖ Prepare prosecution packages and restitution proposals.❖ Preparing and organizing assignments to gather pertinent data and evidence. ❖ Reviewing PPP loan documents and providing feedback on their quality and accuracy.❖ Utilize effective and efficient management and prioritization techniques to handle a heavy caseload and produce results.❖ Conduct investigations into allegations of fraud, waste, or abuse committed by borrowers against PPP loans.❖ Assess PPP loan applications for potential fraud indicators, the impact of current fraud trends, and make suggestions for the best mitigation.❖ Analyzing the overall facts of a loan and compiling information into a report with recommendations after reviewing and researching supporting documentation.

Atlanta, Georgia, United States

❖ Preparation and submission of weekly metrics.❖ Review and evaluate recent client data in accordance with predetermined standards.❖ Acquire, review, document, and save all information obtained from the investigation.❖ Perform routine investigative tasks involving the confirmation of current Equifax customers.

Atlanta, Georgia, United States

❖ Handled confidential information by privacy policies.❖ Ability to identify potential concerns and followed up to resolve such issues.❖ Knowledge of the USA PATRIOT Act, OFAC, FACTA, and Suspicious Activity Reports.❖ Assisted management in compiling metrics related to fraud losses and BSA reports.❖ To improve the bank's overall deposit risk program, recommended process, and procedure changes, and helped with several projects.❖ Accomplished complex BSA reports on time, including but not limited to Suspicious Activity Reports and Currency Transaction Reports.

Sandy Springs, Georgia, United States

❖ High proficiency in a variety of cash-handling processes.❖ Strong familiarity with a variety of retail banking credit options.❖ Extensive experience in banking and retail customer service provision. ❖ Responsible for managing to monitor and coordinating fraud risk management projects for credit and debit card products.❖ Reviewed analyzed and identified indicators of potential money laundering or terrorist financing activity from information sources such as surveillance/monitoring alerts open-source media reports and internal referrals❖ Documented AML review results and prepared Suspicious Activity Reports (SAR-SF or SAR-DI) by US laws the Bank Secrecy Act and the USA Patriot Act

❖ Maintained strict confidentiality for all client information.❖ Maintained and updated customer profiles regularly.❖ Assisted with all new account openings and business deposits.❖ Updated high-value profiles and portfolios for important clients.❖ Upheld bank security policies and procedures in all conducted business.❖ Responded to all customer queries and issues after performing appropriate research.❖ Conducted individual financial analysis to determine appropriate loan and credit options.

❖ Demonstrated confidence as an experienced loan officer.❖ Trained and supported other sales associates and cross-trained tellers.❖ Utilized strong analytical and problem-solving skills to derive innovative solutions.❖ Ensured that customer concerns were handled efficiently to maintain positive customer relations.❖ Developed, retained, and deepened long-term relationships with current and potential customers in the community.

❖ Ability to stand for hours at a time.❖ Able to work in a fast-paced environment.❖ Experience handling cash and counting money accurately.❖ Capable of selling bank services, including making cold calls❖ Proficiency with check endorsing machines and currency counters.❖ Able to abide by the bank’s security program and follow the code of conduct.

Bachelor Of Science - Bs, Technical Management, Concentration In Information System

Associate Of Applied Science Degree, Computer And Information Systems Security/Information Assurance

Concentration Study, Computer Engineering