Wallace Daniels, Gphr Email and Phone Number

Develop, lead and implement the global human resource strategy, ensuring the various HR work streams are aligned with the long-term business needs and goals. Develop global systems and processes related to employee policies, performance management, compensation, career development, talent acquisition, and the employee value proposition. Responsible for all HR activities and outcomes across five countries.

Managed the daily global operations covering 17+ country offices with a focus on the larger country offices of Burundi, India, Bangladesh, and Myanmar, for HRS Staffing Services, Associate Appointments, and Organizational and People Development Services. Provided operational management support to Staffing Services in developing and implementing recruitment and selection strategies. Managed IRRI’s workforce Learning and Development operations in line with IRRI’s Talent Management and Development strategies. Provided Human Resource support to country offices.Key Achievements:• Successfully selected and implemented IRRI’s Applicant Tracking System resulting in increased efficiency in the recruitment process.• Created IRRI’s online orientation to ensure consistent communication of IRRI’s global values, mission, vision and ensure alignment of global messages to IRRI staff.• Directed the redesign of IRRI’s mentoring program to support talent development and succession planning efforts.• Vastly improved IRRI’s HR website impacting HR’s digital presence.• Revitalized the learning function to include the development of IRRI’s leadership development program. Enhanced course catalog to include courses that support and develop staff performance in relevant key performance areas.

Provided hands-on consulting in the areas of Global Strategic HR Management, Training Development, and Workforce Relations. Managed all day-to-day business functions to include new business development and marketing.Key Achievements:• Provided technical assistance in business ethics code of conduct for web-based training course design to comply with recent USAID contractor requirements related to risk management.• Enhanced the IMEC project (Islamabad, Pakistan) recruitment policies and procedures for long-term and short term personnel, hiring practices, employee evaluation process, and the salaries and grading systems in place.• Designed and developed efficient recruitment and performance appraisal processes as a result of the IMEC project initiative.• Designed and developed online learning courses to support new Chiefs of Party and new project start-up for USAID contractor reducing on-boarding costs and increased understanding of new project start-up.

Directed human resources management of an international development consulting firm. Oversaw management and administrative human resources services for home office and overseas field staff servicing global contracts with USAID, Asian Development Bank, World Bank, non-governmental and multinational organizations, and foreign governments. Partnered with the Chief Financial Officer and Executive Vice President to ensure compliance with U.S. and foreign labor regulations and laws, including employee protection, Affirmative Action and EEO provisions. Counseled employee and management staff on employee relations and legal issues. Conducted investigations as needed. Served as EEO officer facilitating resolution of workplace concerns. Benefits administration of U.S. and overseas employee fringe benefits packages. Worked closely with legal experts to assure that MSI was adhering to local labor practices and laws. Secured bids from vendors to assure best value at lowest cost agreements.Key Achievements:• Personally designed and delivered sexual harassment training in Iraq for local staff, expatriates, and third country nationals, tailoring training approaches and materials to the local context while complying with U.S. government regulations.• Successfully recovered $122,000 from bank in the Philippines during a project close-out while simultaneously coordinating and delivering a proposal to USAID office in Manila in order to meet deadline.

Full policy, strategic / store planning, operating, compliance, and employee relations responsibility for one of the world’s leading home improvement retailers with over 300,000 employees throughout the United States; assist in overseeing a $40+ million-dollar P&L budget. Created and executed store plans to meet corporate objectives and operating needs. Ensured consistency and fairness at all times, and provide employee counseling as necessary. Investigate outstanding issues and monitor store’s Affirmative Action progress. Key Achievements:• Delivered consistent staffing levels and controls during seasonal times to meet customer demands and financial metrics.• Partnered with management teams to assess and identify organizational competencies and employee performance gaps; effectively analyze data and recommend training and development platforms to enhance organizational competencies to meet corporate goals.

HUMAN RESOURCES MANAGER, 1998 – 2003 andHUMAN RESOURCES ASSISTANT, 1996 – 1997PADCO, INC. (Subsequently AECOM Company), Washington, D.C.Provided human resources leadership to an international environmental, urban planning, and democracy / governance sector consulting firm. Oversaw HR management and administration to home office and staff servicing global contracts with USAID, Asian Development Bank, World Bank, and various NGO’s, multinational organizations, and international governments. Partnered with CEO and external consultants regarding organizational development issues to address internal management challenges. Counseled and advised employee and management staff on employee relations and legal issues; actively conducted investigations as needed. Key Achievements:• Improved benefits administration by developing and implementing improved policies and procedures that addressed shortcomings.• Created and facilitated internal training and development programs.• Attained significant achievements overseas, including medical coverage for Third Country Nationals (TCNs), policy / procedure development, performance review administration, H1-B Visa processing, field staff orientation, and the integration of Armenian employment laws into PADCO policies.• Increased employee participation, morale, and satisfaction by creating and promoting a successful recognition program.• Spearheaded the development and execution of a successful “Management Series” training program that provided managers with valuable information and tools regarding the selection, performance appraisal, corrective action, and various employment regulations.• Reduced benefits costs by transitioning the company’s medical insurance plan to a new carrier.

Served as a key human resources liaison / contact to employees and management teams of a start-up television network promoting political education and awareness. Answered and handled all HR inquiries, complaints, and issues. Responsible for interviewing, screening, and hiring of applicants. Designed and facilitated employee orientation program. Analyzed and benchmarked insurance company coverage options and services to determine best match for company.Key Achievements:• Planned and directed all aspects of fringe benefits programs.• Maintained regulatory compliance and reduced legal risk by creating and instituting selection and termination procedures.• Defined and established role of newly formed Human Resources Department.• Formulated and produced company employee manual.