Wallace Henrique De Paula Email and Phone Number

Treatment of occurrences during and after trip;Weekly report of the progress of occurrences;Direct contact with suppliers and customers, both via email and telephone;Creation of Individual Performance Report control related to internal errors;Analysis and implementation of new projects to prevent errors;Interations to customers with problems while traveling;Review and printing of travel materials;Contact hotels to maximize customer experiences while traveling;Sending Survey Satisfaction to B2B, B2C, partners enterprises and Famtrips;Analysis of answers, interaction if necessary and give feedback to responsible;Identify the problem's source reported by the customer and propose improvements.

Treatment of occurrences during and after trip;Weekly report of the progress of occurrences, with all information;Direct contact with suppliers and customers, both via email and telephone;Review and printing of good travel materials;Contact hotels to maximize customer experiences while traveling.

Separate and distribute bedding, bath and cleaning supplies for maids;Look after the organization and cleanliness of the common areas of the hotel;Host guests, providing directions and information about the hotel and its services with professionalism and courtesy;Knowledge in tasks of receptionists: check in and check out, change of apartment and attendance of the general guests during their stay.

Customer service: telephone, email and in person;Activities of administrative routines: receipt of invoice, filing of documents, direct contact with clients, preparation of reports, participation of meetings.Responsible for the Private Label card industry;Direct contact with Management and Board, both internal and external;Receiving data and processing files;Realization of the printing of cards;Projects for potential clients;Leadership and team management with five employees;Conference and analysis of the work of the operation (handling);Stock control (material input and output).