Project Management Professional (PMP) with extensive experience managing and controlling projects, portfolios, and multidisciplinary programs, focusing on strategic business development. Substantial understanding of the IT processes of several business segments.• Responsible for establishing and maintaining a continuous cycle of improvement in the indicators of productivity and technical expertise, promoting projects to optimize costs, quality, and performance. • Experience developing and defining KPIs and SLAs, tracking vendor performance reports, and ensuring adherence to the contract. Customer center view with a focus on the completion of services. Management skills to prepare reports, define strategies, plan new activities, and assist with the decision-making process. • Experience with different project phases and competence to conduct feasibility studies, analyze risks, and pinpoint improvement opportunities. Responsible for elaborating activity schedules and controlling project deadlines and quality.• Background dealing with stakeholders and conducting periodic meetings to ensure proper project alignment. Elaboration and presentation of results and status updates, receiving feedback on the processes, and passing on the information to the teams, seeking to ensure the delivery on time and within the client's requirements.• Aptitude to manage and develop multidisciplinary teams in the Technology field. Experience defining technical specifications to be followed, establishing goals, directing activities, applying training, monitoring performance, and providing feedback.• Understanding of the best practices of project and portfolio management, like PMO, Agile PMO, VMO, and LPM. Management and Leadership of the Project Team and interface with customers and suppliers. Management of the areas of Scope, Human Resources, Time, Costs, Negotiations, and Change Control. • Experience monitoring budgets, forecasts, and provisioned budgets. Competence to establish key performance indicators and manage risks and issues, promoting short, medium, and long-term mitigation plans.