Anna Wallner Email & Phone Number

Vienna, Austria

Vienna, Austria

Following my old-time idea to try myself as a language instructor, I finally found the right time to endeavour my favorite field. iTalki gave me a wonderful opportunity to teach Russian, Bulgarian and English to students from all over the world and to be a part of their goals. The most exciting part for me is deepening the culture and trends of languages to help people communicate across the world. - KEY RESPONSIBILITIES:➤ Develop the correct methodology to meet the required standards and individual needs.➤ Train students in vocabulary, grammar, pronunciation, reading and writing of a foreign language.➤ Preparation for exams and dedicated events.➤ Preparation of student assessments and documentation.➤ Monitor and evaluate progression.

Gibraltar

When I started as the Marketing Operations Manager at Lottoland, I was faced with quite a few complications like time-pressure, inconsistent processes and workflows as well as generally chaotic and very late requests. This affected not only the quality of work, it also caused unnecessary stress to the teams.I resolved these issues by simplifying internal processes, building new tools to help monitor the teams capacity and workloads, identifying and removing weak links in the workflows and most of all by managing my team and my own time more efficiently with strict prioritization and consistency. My main goal as Marketing Operations Manager is to ensure the operational efficiency of the marketing departments, that all teams are pulling on the same string working towards business goals as well as drastically cutting down operational costs for assets production and delivery.In addition, a main focus of mine is to develop and implement more and more marketing automation programs to enthrone the culture of "Work smart, not hard!".RESPONSIBILITIES:➤ Act as a strategic leader in partnership with our Marketing organization and as backbone for the team➤ Help develop processes and analyses to measure and improve production and delivery efficiency➤ Identify areas of inefficiency for process and technology optimization, and develop and implement scale-able solutions➤ Evaluate and implement new technologies to improve and optimize marketing team performance

Gibraltar

In the role for this online gaming company with more than 270 employees across 30+ countries, I work closely with multidisciplinary team members to plan and execute marketing promotions and manage websites. I assist with marketing plans, advertising, direct marketing and campaigns, conducting research, generating ideas, and developing presentations in support of company-wide programs and special projects.During my tenure, I have led many efficiency initiatives from start to finish, saving time and resources so the company can focus more on income-generating projects and activities.KEY CONTRIBUTIONS:➤ Created employee intranet to share information on tools, processes, and workflows to improve communication and collaboration, standardize operations, and ensure consistency within Marketing Operations.➤ Successfully managed the New Brief Template project, centralizing all landing page assets to one location, resulting in enhanced work efficiency for translators and marketing team.➤ Developed Winners and Foundation page on company site.➤ Introduced SEO analysis to track website performance.

Sofia, Bulgaria.

Hired to fill a newly created position for this global marketing company with more than 400 employees, I created a successful team workflow in just a few months in a dynamic and challenging environment that was highly rewarding to me.KEY CONTRIBUTIONS:➤ Built and executed content strategy, managing content for 10+ websites, using and developing advanced skills in Kentico, Umbraco, WordPress, HTML, SEO, PhotoShop and more.➤ Launched "Share your Experience" program to enable information exchange and learning among colleges.➤ Developed Lingo Corpus translation tool to translate words and phrases from English into different languages, saving hours of translation time.➤ Led web and email marketing activities and measured performance results using Google Analytics.

Bulgaria, Sofia

Leveraging my considerable skills as a translator – and my passion for the cinema – my role for Red Carpet centers on translating movie scripts from Bulgarian to Russian.

Bulgaria, Sofia

In this short-term consulting role using my Croatian language skills to work with clients from all over the world, I led a multicultural team and provided advanced support and technical assistance for customers using the SAP Ariba platform. I also analyzed and reported on sales results.

Sofia, Bulgaria

This role with one of the most trusted brands in the online gaming industry enabled me to expand my knowledge and responsibilities in the area of online betting, including both poker and sports-related betting. I provided advanced customer support with technical assistance on products, websites, and software. I also gained extensive experience in risk management and anti-fraud practices, learning to identify and prevent fraudulent activities that exposed the company to risk.At the same time, I completed my Argot language studies and successfully defended my thesis to earn my master’s degree in computational linguistics. I also created linguistic corpus that enables language specialists and translation systems to avoid ambiguity in translating poker slang.

Sofia, Bulgaria

A consultant with this subsidiary of the world's largest online software vendor, I had the pleasure of working in the exciting world of online gambling. As part of the team that assisted customers with all technical issues related to online gaming, I handled problems and complaints, providing appropriate solutions and alternatives in a timely manner and following up to ensure resolution. I gained extensive knowledge and insight into poker player slang to communicate more effectively with clients and later focused my graduate thesis on this aspect of online gaming.

Sofia, Bulgaria

Founded in 1984 as the first software developer in Eastern Europe, Microinvest offers commercial and accounting solutions for small and medium-size businesses in the restaurant point-of-sale, retail, hospitality, entertainment and other similar industries.As part of the marketing team, I led digital marketing initiatives, developed advertising ideas, organized international events (conferences, seminars, receptions, and exhibitions) and managed several websites, ensuring they were well-maintained and continually optimized for effective search engine optimization.I also led production of marketing materials, including leaflets, posters, flyers, newsletters, e-newsletters and DVDs, and was responsible for global markets in Russia, Belarus, Armenia, Kazakhstan, Uzbekistan, Turkmenistan and Tajikistan. I met my goal of creating 15 partner companies per year in Russia and 7 to 10 for each of the other countries. KEY CONTRIBUTIONS:➤ Increased sales 15% in Belarus and 12% in Armenia.➤ Expanded marketing skills and insight substantially, becoming adept at understanding customer needs and attracting them to our company and its products.

Master'S Degree, Computational Linguistics

Bachelor Of Arts - Ba, Slavic Philology