James Walls Email & Phone Number

Florida, United States

Sarasota, Florida, United States

Helping Company Owners sleep at night, while working less to earn more, through fact-oriented insights and actions for your finances and business strategy.

Miami/Fort Lauderdale Area

Drawing from my expertise, I steered the performance and delivery of managed services sales teams ensuring alignment with established objectives. Devised and executed strategies focused on generating revenue and client portfolio growth through effective product marketing efforts. Oversaw the creation and launch of services that generated significant sales. Provided thought leadership in the implementation of services and empowerment of sales teams to generate robust pipelines. Served as a… Show more Drawing from my expertise, I steered the performance and delivery of managed services sales teams ensuring alignment with established objectives. Devised and executed strategies focused on generating revenue and client portfolio growth through effective product marketing efforts. Oversaw the creation and launch of services that generated significant sales. Provided thought leadership in the implementation of services and empowerment of sales teams to generate robust pipelines. Served as a Subject Matter Expert (SME) in sales training and enablement, service design and positioning, sales operations design, as well as contract / Service Level Agreement (SLA) administration. Directed post-launch and early service operations.Spearheaded the design and implementation of a packaging methodology focused on key service accelerating the penetration of markets securing nine sales in six months while generating a six figure pipeline.• Championed the delivery of net new Managed Services sales of $200M+ in just 18 months.• Generated a significant pipeline in four weeks of Service launch of Home Office in a Box, a COVID-19 solution to enable secure remote capabilities. • Successfully managed large new annual revenue targets.• Spearheaded the design and implementation of a packaging methodology focused on key service accelerating the penetration of markets securing nine sales in six months while generating a six figure pipeline Show less

Miami/Fort Lauderdale Area

Greater New York City Area

Singapore

As a major expansion of my previous role, my team now owns accountability for effectively articulating and driving all new service solutions to market for Dimension Data across the 13 countries we serve in Asia Pacific. Reporting to the Regional CTO, this encompasses designing the delivery framework, and delivering service construction, business planning, sales enablement, and go to market campaign execution in the areas of network, security, cloud & datacentre services and verticalised… Show more As a major expansion of my previous role, my team now owns accountability for effectively articulating and driving all new service solutions to market for Dimension Data across the 13 countries we serve in Asia Pacific. Reporting to the Regional CTO, this encompasses designing the delivery framework, and delivering service construction, business planning, sales enablement, and go to market campaign execution in the areas of network, security, cloud & datacentre services and verticalised business solutions.Though this, we work with internal and external stakeholders across our country, region and group organisational executives and service creation teams, as well as major clients and vendors. Show less

Singapore

I leveraged an opportunity to direct the development and deployment of product marketing strategies support a portfolio of highly innovative solutions.• Enabled selling and pre-sales teams spanning 13 countries to successfully deliver to pipeline targets• Effectively introduced cloud services across the Asia Pacific market focused on cloud-based SAP platforms..

Wellington, New Zealand

I was selected to oversee positioning and service design to drive sales revenue across the New Zealand business. Managed P&L for the largest profit center within the enterprise. Led specifying, strategy development, and negotiations of major outsourcing engagements.• Conceptualized, implemented, and secured Desktop as a Service for the New Zealand government successfully onboarding 5K users in the first five months.• Positioned the New Zealand organization as the highest performing… Show more I was selected to oversee positioning and service design to drive sales revenue across the New Zealand business. Managed P&L for the largest profit center within the enterprise. Led specifying, strategy development, and negotiations of major outsourcing engagements.• Conceptualized, implemented, and secured Desktop as a Service for the New Zealand government successfully onboarding 5K users in the first five months.• Positioned the New Zealand organization as the highest performing cloud services country among 13 others for Dimension Data.• Transformed P&L within the Security Division to a profitable unit. This role includes the functions of Chief Technologist for New Zealand, strategy and execution leader for Infrastructure, Desktop and "x" as a Service; and leading our IT Outsourcing strategy. Show less

Wellington

Responsible for executing on and enhancing Dimension Data's outsourcing proposition within the New Zealand market.The goal of this role is to significantly grow Dimension Data's outsourcing business through engaging our team with clients, staff, and partners to deliver innovative and market leading ICT outsource solutions.

Wellington

This role involves bringing the exceptional capabilities of three diverse business units together to grow substantially and add value to Dimension Data's clients nationally, as a core capability of Dimension Data New Zealand.Responsiblities include:* the development and execution of a seamless strategy that places both our Application Services and Security capabilities at the core of Dimension Data's business* organising the teams to deliver exceptional client service*… Show more This role involves bringing the exceptional capabilities of three diverse business units together to grow substantially and add value to Dimension Data's clients nationally, as a core capability of Dimension Data New Zealand.Responsiblities include:* the development and execution of a seamless strategy that places both our Application Services and Security capabilities at the core of Dimension Data's business* organising the teams to deliver exceptional client service* ensuring strong P&L management, including continuous profitability and revenue growth* developing a strong high-performance culture that sees all team members as valued and contributing Show less

I am responsible for working with the CEO and Senior Leadership team to enhance, implement and measure the effectiveness of strategy execution across Dimension Data New Zealand

I am responsible for working with the CEO and Senior Leadership team to enhance, implement and measure the effectiveness of strategy execution across Datacraft and Integral Axon in New Zealand

The goal of this role is to enhance the go to market strategy and sales effectiveness of the managed services offerings and to be involved in key opportunities in a lead or assist role to ensure Integral Axon achieves success.Key accountabilities include:1. Market Analysis2. Competitive Analysis 3. Sales Development4. Collateral Development5. Pricing Modelling6. Bid Management7. Service DevelopmentThe role has been created to support the national… Show more The goal of this role is to enhance the go to market strategy and sales effectiveness of the managed services offerings and to be involved in key opportunities in a lead or assist role to ensure Integral Axon achieves success.Key accountabilities include:1. Market Analysis2. Competitive Analysis 3. Sales Development4. Collateral Development5. Pricing Modelling6. Bid Management7. Service DevelopmentThe role has been created to support the national efforts in managed services from a strategic and execution standpoint. The success of this role is vital to the heath and growth of the company. Using a strong base and existing collateral this role leverages our national sales capacity to the maximum advantage. This role encompasses all elements required to help the company succeed in managed services sales providing growth well above market averages. Show less

This role was a strategic re-confirmation of previous roles, as part of a management team re-organisation. Responsibility continued for marketing, managing and developing the go-to-market solutions encompassing Axon’s Brand, Services, Capabilities and Managed Service items

This role encompassed the previous marketing and Managed Services Management roles, and added responsibility for managing all pre-sales technical staff in Axon's southern region (Wellington and Christchurch). The goal of this was to ensure that staff were engaged on the right opportunities to support our skill sets and grow the business and corporate profile of Axon.

Responsible for developing new service lines from business case through to introduction to market. Responsible for managing the creation of associated pricing models, engaging and briefing the sales teams and managing the development of customer facing collateral. Responsible for executing Axon’s overall marketing strategy, including advertising strategy. Role involved managing external marketing agencies, supplier relationships and engaging at an executive level with key… Show more Responsible for developing new service lines from business case through to introduction to market. Responsible for managing the creation of associated pricing models, engaging and briefing the sales teams and managing the development of customer facing collateral. Responsible for executing Axon’s overall marketing strategy, including advertising strategy. Role involved managing external marketing agencies, supplier relationships and engaging at an executive level with key customers in both pre and post sales activities.Member of Axon management team and the company Architecture & Strategy Board which was responsible for evaluating new product and service opportunities. Show less

Responsible for increasing and managing annuity revenue (contracted services) for Axon nationally.Major duties included:• Management of national financial sales and margin targets for my division• Direct staff management for sales & administration staff• Sales strategy and team leadership on major competitive opportunities – leading the Relationship Managers to execute on opportunities• Direct customer engagement during the sales process, including leading… Show more Responsible for increasing and managing annuity revenue (contracted services) for Axon nationally.Major duties included:• Management of national financial sales and margin targets for my division• Direct staff management for sales & administration staff• Sales strategy and team leadership on major competitive opportunities – leading the Relationship Managers to execute on opportunities• Direct customer engagement during the sales process, including leading presentations and negotiations.• Budgeting, sales forecasting and delivering to a national sales and growth targetI replaced a Business Development Manager in this role and have increased the scope to ensure that clients are not only gained, but are retained for longer terms while expanding the business with these clients in line with Axon’s goal of greater annuity revenues.Major achievement in this role was conceiving, creating and executing the framework for Axon’s modern managed services business – an ITIL aligned managed service catalogue for infrastructure services that specified the pricing, resourcing and commercial model for over 220 Service tasks. This is now the central tool in all major managed services engagements. Show less

In addition to managing the managed services team, responsible for resurrecting an ailing application development capability within Axon. This also saw my inclusion into the Axon management team. In the year prior to managing this team, estimated losses for the division of 8 staff were ~$100K. In 2006, we achieved a positive contribution of $225K with 11 staff. The team was merged back into another division in mid 2007 as part of preparations to acquire another business… Show more In addition to managing the managed services team, responsible for resurrecting an ailing application development capability within Axon. This also saw my inclusion into the Axon management team. In the year prior to managing this team, estimated losses for the division of 8 staff were ~$100K. In 2006, we achieved a positive contribution of $225K with 11 staff. The team was merged back into another division in mid 2007 as part of preparations to acquire another business to expand this capability. Major duties included:• Creating and executing divisional annual plans• Hiring and managing staff - 11 staff (plus 3 Managed Services Sales/Admin Staff)• Responsibility for divisional financials to a profit and loss and forecasting level Show less

Post-Graduate Diploma In Management

Education record

Education record

Education record

Diploma Of Direct Marketing

Education record