Walney Costa Email & Phone Number

Dublin, Ireland

Personal design and marketing projects -Accessories design combined with vintage and antiques search and merchandising. -Online store and customer support. -Visual blog, content creation and brainstorming activity.

Dublin, County Dublin, Ireland

Dublin

Utilize customer service skills, sales techniques, and product knowledge to connect customers with the right product. Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary Serve as a product… Show more Utilize customer service skills, sales techniques, and product knowledge to connect customers with the right product. Build the bond between consumer and brand by providing superior service and adapting brand stories to the retail setting Maintain knowledge of various store departments and be available to operate cash register for regular transactions, perform shipping and receiving duties, stock the floor, perform cleaning duties, and build visual displays when necessary Serve as a product knowledge resource for consumers and entry level associates. Seek educational opportunities to develop advanced level or specialized knowledge about selling, Nike products and culture, sales and service techniques Assist with loss prevention efforts by providing proactive customer service Demonstrable passion for the Nike brand Communicate in verbal and written English and accomplish multiple tasks in a fast-paced environment. Show less

Dublin, County Dublin, Ireland

Style customers in the latest collection, sharing detailed product knowledge and trends, providing an exceptional brand experience; Maintain store’s aesthetic and ensure that all the products are available to the customers and the brand standards are upheld all the time; Be a charismatic and attentive individual, and constantly interact with the customers, delivering an outstanding customer experience; Have an immaculate attention to details and solve possible problems… Show more Style customers in the latest collection, sharing detailed product knowledge and trends, providing an exceptional brand experience; Maintain store’s aesthetic and ensure that all the products are available to the customers and the brand standards are upheld all the time; Be a charismatic and attentive individual, and constantly interact with the customers, delivering an outstanding customer experience; Have an immaculate attention to details and solve possible problems with pace, empathy and sometimes under pressure. Brand and product knowledge are the key to succeed in a good customer experience and sales conversion rate. My passion for fashion drives me daily to achieve my goals as a retail professional. Show less

Dublin, Ireland

Quality Support Team:• Quality control of repaired equipment from FonFix;• Storage and inventory of merchandise; • Testing and packing products before it reaches the final customer.

Algés, Lisboa, Portugal

• Review user's reports regarding website content, always delivering outstanding KPIs;• Implement policies and guidelines on reviewed content, mastering procedures that impacted positively the demand.• Identified improvement opportunities in work flow and suggested solutions when needed;• Interacted directly with other teams in order to deliver outstanding results;• Recognized trends and patterns, and escalate issues outside the company policy to the global team;• Reviewed… Show more • Review user's reports regarding website content, always delivering outstanding KPIs;• Implement policies and guidelines on reviewed content, mastering procedures that impacted positively the demand.• Identified improvement opportunities in work flow and suggested solutions when needed;• Interacted directly with other teams in order to deliver outstanding results;• Recognized trends and patterns, and escalate issues outside the company policy to the global team;• Reviewed reported content within agreed turnaround times and standards of quality. Determined whether to keep or delete the reported content based on Terms of Use; Show less

Ribeirão Preto E Região, Brasil

• Responsible for maintaining shopping floor making it organized, clean and with an easy atmosphere for the customer shopping experience;• Team player always providing support for other areas such as cash points, management team and logistic department;• Delivering outstanding face to face customer service;• Helping customer with their needs when requested.• Re-stocking the clothes racks when required;• Cash and card payments handling;

Brazil

• Direct sales to loyal customers of the brand; • Delivering great shopping experience to customer exceeding all KPI’s of the store;• As an ambassador transferred values and knowledge of the company brand to clients;

Rio De Janeiro, Brazil

•Creative Director and Fashion Editor of the e-commerce outlet of Brazilian brands that had content and daily photoshoots of campaigns and products.•Delivering great shopping experience to customer exceeding all KPI’s of the store;•As an ambassador transferred values and knowledge of the company brand to clients;

Rio De Janeiro, Brazil

Rio De Janeiro, Brazil

Rio De Janeiro, Brazil

Certificate, Visual Merchandising, Certificate

Bachelor'S Degree, Fashion/Apparel Design, Bachelor'S Degree

Photoshop Cs6 Editor, Photoshop