• Spearheaded evaluation/selection of BI Tools/Vendors to support the business and its users by establishing success criteria/test cases.• Formed new corporate department for centralized BI reporting by identifying current talent in the business, hiring outside candidates, and leveraging offshore resources.• Oversaw implementation of Qlik Sense to help streamline data, build technology roadmaps, and advise business units more effectively.• Established development/program standards to align IT strategy to company initiatives/business demand.• Strategically partnered with executive leaders/internal stakeholders to formalize certified reusable data, standard metrics, and impact analysis.• Facilitated the development, definition, and collection of data for improved business analysis/revamped corporate metrics.• Formulated business technology strategy by guiding the implementation of Hyperion Financials and Hyperion Planning.• Managed buildout of system for revenue forecasting/business strategy by leveraging Microsoft Azure Machine Learning.

• Led IT department, guided project management functions for timely delivery/excellent quality, and oversaw IT service reviews.• Served as key escalation point/subject matter expert for home grown internal systems.• Headed cross-functional process improvement projects focused on infrastructure, software development, GIS, database development, and helpdesk/imaging.• Executed process improvements and automated manual tasks for billing department, assisting the company in achieving 400% growth in 6 years.• Managed IT budget, capital expenditures, and collaborated with executive team on annual budget based on direction and vision for the business.• Assisted business development by partnering with sales team on high-profile prospect interactions and opportunities, onboarding new customers via technology/information support, and fostering key customer relationship management.• Implemented strategic thinking by evaluating new company acquisitions/mergers/integrations, leading execution of system integrations, and onboarding field personnel.• Supported due diligence process of company selling process by delivering presentations to prospective private equity companies on capabilities of internal system.

• Orchestrated initiatives for the custom development team by supporting sales staff, overseeing portfolio management, and driving organizational change.• Built strong relationships through a customer-first mindset by coordinating product life cycle management to client specifications.• Researched industry trends in technology, design, and processes to transform client's business/enterprise functions.