Melissa Hickman Email & Phone Number

Texas, United States

Scottsdale, Arizona, Us

Santa Clara, California, Us

Led Corporate & Executive Recruiting for corporate positions in Americas. Specialize in best-in-classic relationships with Business Unit Leaders and Strategic Human Resources Business Partners, all while providing first-class candidate experience and best-in-class recruitment delivery. Full cycle recruiting from intake calls to sourcing, screening and selection, interviewing, offer negotiations and hiring.• Owned end-to-end recruiting and hiring lifecycle for corporate and technical positions (IT, HR, Marketing, Strategy and Executive) in Americas, filling key senior-level and niche roles through unparallel candidate engagement and collaborating with hiring managers to understand role criteria.• Recruited and led strategy for several key executive level roles ranging from Director to SVP/EVP+, requiring white glove level service and innovative recruiting strategies. • Managed the entire candidate selection process, including scheduling interviews, collecting feedback, and extending and negotiating offers. Enhanced job descriptions and specifications to align with business needs, increase candidate quality, and fit.• Extensive collaboration with HR Business Partners and CEO teams to provide strategic guidance of recruitment activities, evaluating effectiveness and optimizing recruitment methods which led to a 30% improvement in candidate attraction.• Utilized effective communication and relationship-building skills to partner with hiring teams and senior leadership, resulting in improved cross-functional collaboration and hiring success.• Developed and implemented improved executive recruitment and sourcing strategies, contributing to the success of executive planning initiatives through new streamlined and optimized processes, workflows, and documentation.• ATS: GreenhouseTechnical Stack – Security/Cloud (IAM, CIAM), Corporate Applications (Oracle ERP, Data Governance, DBA, Application Engineers, Salesforce), R&D, Product, Engineering & Architecture.

Monett, Missouri, Us

Owned the recruiting and sourcing strategy for the Digital Solutions Business Unit and JHA Banking. Provided market data for open requisitions and recruitment strategy to make sure company goals and KPI metrics were achieved. Superior partnership to the business unit leaders, hiring managers and HR Business Partners, to secure top talent and a positive talent acquisition process.• Utilized full lifecycle recruiting expertise of assigned business units (Digital Solutions/Banno Product, Corporate Functions and JHA Core Banking) to successfully manage high volume requisitions and candidates, resulting in increased recruitment efficiency by 20%.• Served as Strategic Talent Advisor to the Digital Solutions Business Unit (600+ employees), aligning recruitment strategy with organizational goals and key initiatives. A very techical team, requiring strong knowledge of business and technical acumen in order to assess and select top tier candidates. • Led and recruited for key corporate and technical senior leadership/executive roles ranging from Director to Vice President within the digital solutions business unit.• Recruited for highly technical roles that includes a mix of Product Designers, Product Managers, Software Engineers, Architects, Mobile Developers, Project Managers and Technical Business Analysts. • Led regular check-in with business unit leaders to align recruitment efforts with business goals.• Provided ongoing coaching to hiring managers, enhancing interviewing and candidate evaluation skills.• Championed diversity and inclusion initiatives, leading to a 25% increase in diversity hires and fostering a culture of inclusion and belonging within the workplace.Technical Stack – Open Source (Node, Scala, Haskell, APIs), Microsoft .NET, MS SQL Server, Cloud/Security (AWS, Azure), Infrastructure, Mobile (Android/IOS), Frontend development, and Quality Assurance.

Monett, Missouri, Us

Monett, Missouri, Us

Monett, Missouri, Us

Source, qualify and place quality employees with companies in need of unique talents. Dedicated to delivering quality and value to candidates and clients in a variety of professional levels from IT/Engineering to Accounting/Finance to Energy, Banking and Healthcare throughout the US and Canada. Work on direct hire, contract to hire, contract and RPO searches for a variety of industries.• Hired 2 candidates in 1 month of starting position through various sourcing, recruiting and social media tools. • Managed 5 to 15 job requisitions per week, resulting in an increase in candidate pipeline through targeted sourcing and networking strategies. • Enabled seamless coordination of candidate interviews, offer negotiations and onboarding paperwork directly with the client’s hiring managers.

Plano, Texas, Us

Source, retain and attract top-notch IT professionals throughout Dallas & Houston. Strong knowledge of Microsoft Technologies including .NET, SharePoint, CRM, Business Intelligence, Database Administration (SQL, Oracle), Infrastructure, Business Analysts and Project Managers. • Recruited, sourced, and placed qualified candidates for multiple positions within IT and various industries (Energy, Healthcare, Education, Financial). 2 to 3 candidates hired per month through expert experience with LinkedIn Recruiter, Dice, Monster, CareerBuilder, The Ladders, and Indeed recruiting tools. Social media methods include GitHub, Twitter, Facebook, and Talent Bin. • Created training and mentored 2 junior recruiters. Established and implemented a first week training program on LinkedIn and Bullhorn ATS system.• Assisted with second interviews when manager is out of the office. This required excellent judgment on if candidate is a right for the client and position. Average 2 candidates second interviews per week. The first interview is conducted by the recruiter.

Dallas, Tx, Us

Responsible for coordinating the entire interview process for the recruiting team. This included setting up technical phone screens with candidates and leadership team, scheduling face to face interviews and travel arrangements when necessary. As a Junior Recruiter, sourced, screened, and made offers to technical and business solutions candidates throughout the US. • Exceeded recruitment targets by hiring 3 high-performing candidates in the first 3 months of tenure.• Provided comprehensive support to a recruiting team of 2 recruiters and 1 manager, achieving seamless recruitment operations. • Established lasting relationships with hiring managers to schedule interviews and discuss candidate feedback, which led to a robust candidate experience.

Seattle, Wa, Us

Ran and supported the entire operations for the Dallas office including the day-to-day management of the office from ordering supplies, vendor management, planning company events and executive support for the leadership team. Managed the operational budget for all company events. Served as the recruiting coordinator, supporting 2 talent acquisition recruiters and 1 talent acquisition manager. • Led development of office efficiency enhancing workflow and process improvements, enabling seamless scaling to support rapid growth from 20 to 130 employees in 3 years. • Managed all face-to-face interview scheduling for the consulting practice, streamlining the talent acquisition process and ensuring efficient coordination of over 200 interviews annually.• Conducted new hire orientation on a weekly basis to all new hires which required excellent knowledge of company structure and culture, career development and benefits.• Served as the local HR support for the office by completing new hire paperwork and answering all questions related to benefits, policies and procedures and PTO tracking system which required strong HR knowledge.

Frisco, Tx, Us

Responsible for corporate office human resources services for over 300 employees at a global technology firm that delivered solutions on talent, consulting, and managed services. Served as first point of contact on employee questions to all HR needs from benefits to payroll and new hire paperwork. Conducted monthly orientations for internal new hires and supporting the HR Manager with special projects as assigned.• Developed and led creation of a new human resources manual used company-wide which increased HR efficiency and reduced time spent emailing and printing copies of old policies.• Maximized company revenue through conducting annual benefit and I-9 audits to ensure budgets were aligned with monthly premiums and to keep company records updated.• Guided employees on how to look up their HR information (self-service portal) for benefits, payroll and PTO which reduced time spent on answering reoccurring emails and phone calls.• Strong HR knowledge relating to Cobra, HR laws, FMLA and general human resources issues.

Lewisville, Tx, Us

Supported the human resources office with over 165 employees and 10 offices in Texas that operates freestanding emergency rooms which include ER Physicians, Nurses, Radiology Technicians and Medical Office Managers. Daily support included bi-weekly and monthly payroll processing, HR changes/processing, new hire files, benefit coordination and recruitment needs. • Counseled internal corporate employees on a one-to-one basis on employer related issues. Recommended action and performance goals to improve employee productivity. Performed employee terminations and worked on unemployment appeals.• Sole Recruiter for most internal openings from Claim Representatives to Medical Office Managers and Nurses. Posted open positions on company website and job boards, sourced and selected candidates that met criteria for interviews. Interviewed candidates and worked with hiring managers to generate offer letters. • HR duties included new hire paperwork, background checks and processing bi-weekly and monthly payroll. Examined job cost reports and submitted them to management for review before processing.

Managed a broad range of HR functions for affiliate banks of Capitol Bancorp including employee onboarding, recruitment, HRIS database, benefit and payroll administration, and employee relations. Processed all new-hire, benefit, termination, and payroll paperwork, ensuring 100% compliance for 9 banks, 280 employees in 7 states. Conducted new hire orientation on a monthly basis. Recruitment activities included posting open positions on company and recruiting websites, screening and evaluating applicants, and providing hiring support to managers.