Vp Of Sales - Home & Garden North America
Atlanta, Georgia, Us
MWV merged with Rocktenn and became Westrock. Led and directed a sales and customer service organization for the Home & Garden segment ($300MM) of a $15B global packaging organization (Formerly MWV). Responsible for total system management of direct, distributor, inside sales teams along with customer service team.• Upgraded and developed a direct sales team focused on the Home, Food, Beverage, Foodservice and Beauty strategic customer base for North America and multinationals: SCJ, P&G, Church & Dwight, Scotts, Henkel, RB, Method, Hershey’s, Clorox, French’s(RB), Spectrum Brands etc… • Designed and implemented CMOS (commercial management operating system) that better connects corporate strategy, customer segmentation, organizational design with key customer business planning and execution of the plan that has delivered segment leading results.• Increased collaboration between sales team and customer service organization (1 director, 4 managers, 40 total (account specialists/data control, pricing) on team supporting North and South America) that has increased customer face time and improved overall working relationships.• Implemented CRM system as part of commercial excellence to better manage customer relationships, and pipeline development which has increased number of closed and opened opportunities.• Drive project management with China co-manufacturers that have delivered custom products for key strategic customers that has improved the pace of commercialization. • Implemented S&OP process with key seasonal customers that has reduced working capital by 50% and has increased overall supply chain responsiveness and OTIF goals.* Utilize shopper marketing and consumer and category insights to develop persuasive value propositions that have helped close business opportunities.