Transitioning corporation into a learning and development environment, fostering teamwork and high employee involvement resulting in significant improvements of performanceTraining and managing customer service agents and achieving an improvement of productivity by introducing tools and techniques towards shortening process time and enhancing efficiencyAnalyzing and monitoring project management/quality assurance project requirements, procurement, documents, contracts and task… Show more Transitioning corporation into a learning and development environment, fostering teamwork and high employee involvement resulting in significant improvements of performanceTraining and managing customer service agents and achieving an improvement of productivity by introducing tools and techniques towards shortening process time and enhancing efficiencyAnalyzing and monitoring project management/quality assurance project requirements, procurement, documents, contracts and task ordersStreamlining background check procedures, eliminating needless steps, saving the company $80,000 per year in employee salaries Show less

Analyzed company's financing needs and worked with management to raise capitalReviewed and restructured lease agreements and eliminated unnecessary costs Analyzed and prepared financial statements, including sales reportsCreated financial analysis regarding actual vs. forecast financial results and provided findings and recommendations to senior management, highlighting areas of potential exposure and proposed solutionsConsistently explored lower-cost options in keeping with… Show more Analyzed company's financing needs and worked with management to raise capitalReviewed and restructured lease agreements and eliminated unnecessary costs Analyzed and prepared financial statements, including sales reportsCreated financial analysis regarding actual vs. forecast financial results and provided findings and recommendations to senior management, highlighting areas of potential exposure and proposed solutionsConsistently explored lower-cost options in keeping with company's "Smart Initiatives"Realized a 20% reduction in office supplies by incorporating a heavier usage of electronic communications Introduced a document imaging system to eliminate storage costs Show less

Managed team of 12 real estate and loan agents and supervised all sales operationsGenerated & achieved $40 Million business through cold calls and in-person salesLed policy planning and implementation strategies to consistently meet and exceed monthly benchmarksPlanned and executed all organizational events and created/produced all company promotional materialsEmployee of the year (2003)