Walter Dunga Email & Phone Number

Kampala, Ug

Kampala, Ug

Central Region, Uganda

Kyegegwa, Western Region, Uganda

As the Director of Programs for Live in Green Live in Wealth Initiatives in Kyaka II refugee settlement, my recent responsibilities include overseeing sustainable resource management projects, particularly focusing on alternative cooking methods to reduce firewood dependence. I coordinate community training programs on environmental conservation and empower refugees through sustainable agricultural practices. Additionally, I manage partnerships with local and international organisations to implement reforestation initiatives and promote waste management and recycling. My role also involvesproject designing, monitoring program impacts and ensuring that our initiatives effectively address refugees' challenges while fostering a greener and healthier environment.

Kampala, Central Region, Uganda

Developed financial models to help grow the company for instance allowing production team create an invoice that the sales team should honor to reduce redundancy.Created management accounts template using MS Excel and factored cost accounting templates used by each department to ease operations Written concepts notes, funding proposals and built growth strategies that moved the Prum Ventures from Business to Company Limited by SharesFostered partnerships in the Business to Business Model.

● Participated in online orientation sessions with new students to establish and launch the mentoring relationship● Met regularly online with over 1500 entrepreneurs constantly checking and responding to their queries on Slack ● Worked with over 1500 entrepreneurs to identify and reflect on specific goals and actions needed in order to successfully run a business● Helped over 1500 entrepreneurs across Africa to identify sources of support as necessary● Recognized and celebrated progress made by over 100 entrepreneurs in Uganda, Kenya, Nigeria, Cameroon and South Africa● Submited updates and communicated with assigned Program Coach and Program Assistant regarding the status of the relationship and business progress of over 1500 businesses I was rendering support● Understood and adhered to the policies and procedures of Queen's University and the Dunin-Deshpande Queen's Innovation Centre● Met the agreed-upon monthly time contributions

Buwambo, Wakiso District, Uganda

Provides administrative support to ensure efficient operation of office.Completes operational requirements by scheduling and assigning administrative projects and expediting work results.Makes travel arrangements for senior staff such as booking flights, cars, and hotel or restaurant reservations.Exhibits polite and professional communication via phone, e-mail, and mail.Supports team by performing tasks related to organization and strong communication.Develops administrative staff by providing information, educational opportunities, and experiential growth opportunities.Ensures operation of equipment by completing preventive maintenance requirements, calling for repairs, maintaining equipment inventories and evaluating new equipment and techniques.Provides information by answering questions and requests.

Answered incoming calls from customers with inquiries on product ordersAssisted various departments in facilitating sales of all products in the company portfolioAnalyzed customer issues and assisted in resolving within the required timeframeCoordinated with customers and ensured appropriate questioning to identify issuesManaged all customer inquiries and summarized their queries escalating to various departments for further assistance Administered and prioritized customer tasks and ensured achievement of all deadlines within the required timeframeMaintained accuracy of all data and verified the same for all customer services

Uganda

 Provide administrative support to senior management staff within the unit, including coordinating and arranging meetings, events and schedules, drafting and preparing correspondence for signatures and operating office equipment and computers utilizing a variety of software packages (e.g., Word, Excel, Access and PowerPoint) Compose and type complex divisional correspondence and Committee reports in a timely manner, to provide senior management and board with accurate and valuable information regarding the division Coordinate and attend monthly committee meetings, record minutes and prepare reports for Senior Management, resulting in consistent flow of communication

Jinja Uganda

Organized training session for learners to participate in various thematic areas like Waste management and Climate Smart Agriculture Created a positive and engaging work environment based on YVE’s Count on Me philosophy.• Responded clearly, efficiently, respectfully, and in a timely manner to parent and community concerns.• Communicated status, key decisions, changes, and needs in a timely and effective manner to the executive direct and principal(s).• Developed and prepared correspondence, status reports, presentations, spreadsheets, and other related information as requested by the executive director. • Provided operational support, solutions, and opportunities for schools.• Responded to non-instructional school-based inquiries and requests for information or support in a timely manner.• Made visits to schools and other district sites, as necessary, to resolve issues and address environmental concerns.• Communicated information and ideas clearly and concisely, both verbally and in writing.• Analyzed information and proposed recommendations for consideration, as needed.• Engaged with instructional leaders and provided assistance that supports the school’s progress with instructional initiatives.• Performed other duties as assigned by the executive director

Jinja Uganda

 Spearheaded the design of a unique office services manual for the service delivery area, to create clear and consistent use of accounting systems, set standard timeframes and increase overall efficiency within the division Provide work direction, orientation and training to three Support Assistant Cs Provided support to sales representatives, operations manager, invoicing and accounts receivable, including responding to inquiries (e.g., order status, product availability) Ensured that customer satisfaction was maintained and exceeded throughout all stages of the fulfilment process for both internal and external customers

Nairobi, Kenya

Kampala, Uganda

 Handled over 40 customer inquiries daily, responding in a professional and courteous mannerExtracted information from corporate customer database and utilized mail merge feature of Microsoft Word to produce 2,000 individually addressed letters and envelopes Developed charts and graphs using Microsoft Excel and PowerPoint to a create a presentation for the company president, resulting in positive feedback from the director and customers

Financial Modelling, Accounting And Finance

Education record

Business Intelligence And Data Analysis

Jim Leech Mastercard Foundation Entrepreneurship Fellowship, Entrepreneurship, 93%

Digital Transformation For Sustainable Development