(Walter) Durham Harmon Email & Phone Number

Handle money through the processing of transactions and assisting with closing recounts.Entertain and learn about guests to create personalized experiences.Generate sales by engaging with guests through products and story telling to satisfy each guests’ need.Processed shipment rapidly to raise door to floor throughput and increase profitability.Discovered a way to bypass network security settings to allow upload and download of files for management to email.

Data Processing and Analysis - Process and cleanse incoming EDI, XML and manually submitted data. Resolve any issues with client data and provide export of data to client.Subject Matter Expert for Client Data and Portals - Researches and resolves or escalates issues brought up by the client surrounding data or client facing portals.Create reports and dashboards in Salesforce CRM as well as reports and filters in Jira to monitor and maintain the success of myself and others on my team.Documentation and Improvement of Processes - Documentation creation and improvement has been an integral part of the current company technology transformation. Removing or transforming old processes is helping to lead the company to a more productive tomorrow.

Charlotte, North Carolina Area

Data Processing - Serve as the primary database administrator and support contact for the processing and cleansing of incoming EDI, XML and manually submitted data for several of the world's largest agricultural and chemical companies. Resolve any issues with client data and provide scheduled and ad-hoc exports of data to client.Data Analysis - Work with clients and internal teams to identify and correct data errors, improve ongoing technical and business processes, as well as provide solutions for new and continuing situations. Creating and interpreting reports to help provide clear feedback to clients.Distributor Support - Communicate with over forty unique industry distributors utilizing various methods to collect, submit, and analyze sales and inventory data. Facilitate and assist clients with monthly and yearly sales and inventory reconciliations based on the data supplied by distributors through these methods.Client Support - Manage and maintain product directories, customer masters, sales territory alignments, key account manager assignments, and other organizational or hierarchical structures for clients. In-depth analysis of customer master and product masters to ensure accurate reporting.Team Support - Effectively cross train with team members to understand processes for all clients. Create advanced queries and stored procedures to help boost productivity and solve team problems.