Responsible for leading innovation in learning solutions through the use of learning technologies. Developed strategies to promote and support engaging and interactive learning solutions. Drove the performance of newly hired and existing colleagues and leaders to support business objectives using broad-scale strategies. Contributed to performance support objectives and maintained close relationships with all functions and business partners to meet company and department goals and standards. Successfully designed, developed, and implemented a new request and reporting tool using Microsoft SharePoint and the MS Power Platform.Key Accountability• Research, recommend, and implement new learning technologies in a well-controlled manner.• Train the Instructional Design Team on the use of learning technologies.• Review learning modules and provide feedback.• Make recommendations to improve learning solution effectiveness.• Coach and mentor instructional designers on the use of learning technologies.• Lead and manage large-scale learning projects.• Develop innovative and interactive, learner-centric digital learning solutions.• Make recommendations and influence the learning technologies budget.• Develop strong stakeholder relationships with care, collections, credit, fraud, partnership, technology, information risk management, and legal and compliance lines of business.• Solve complex business problems by consulting on needs and designing solutions that contribute positively to expected outcomes.• Quantify the effectiveness of learning technologies and solutions.• Inform the team of learning industry trends.• Promote the use of video and animations in learning solutions.

• Evaluate employees and identify weaknesses• Identify training needs according to needs• Recruit trainers• Lead, teach, onboard, and evaluate new trainers• Build a quarterly and annual training program• Present all the technical and supply training requirements• Prepare the budget for training programs and workshops• Encourage employees for training• Oversee employee attendance and performance• Track employee success and progress• Communicate all the training programs on a timely basis• Prepare and deliver training courses• Bring guest presenters if necessary• Implement training KPIs• Prepare and present reports on training program KPIs

Training Developer Procter & Gamble• Created and developed a 14-course web-based training library using Lectora for the electronic lab notebook, created by Contur software, for the Digital Innovation Group. This library is to be used globally by scientists in several different languages.Business Analyst at Ameritas• Wrote business system requirements that seamlessly added a new annuity product to the producer's database. Tested software for usability and errors that will be web-facing for customers applying online. Created an organizational database for system engineers to assist the software development lifecycle better.Training Developer Procter & Gamble• Created and developed a 10-course web-based training library based on Enovia software for Lectora. Created and voiced an instructional interactive video for users to determine how to choose requirements for developing new products and ideas. Added users, courses, and curriculums to CourseMill, P&Gs Learning Management System.

Worked directly with the United States Air Force to create online training experience for airmen of the Expeditionary Combat Support Systems. Served as Subject Matter Expert in regard to how training material should be created and delivered. Reviewed all material relating to legacy systems and contractual details for training and development. Held Secret clearance.