• Assist new hires by sending Onboarding documentation including Offer Letters, Background Check Consents, Onboarding Documents (W4, I9, DD, WOTC), and Acknowledgement form.• Schedule fingerprints appointments to initiate Level 2 background checks and conduct Level 1 background checks.• Generate Employer Authorization Forms for completion of medical requirements and drug screenings.• Follow up with candidates through onboarding process to ensure a smooth transition to first day of employment.• Work collaboratively with Standards Development department to conduct Onboarding Trainings. • Utilize and update different platforms through recruiting and hiring processes including JazzHR, Insights, and ADP WFN.• Keep up to date with IMs and emails communications.• Assist walk-in applicants, visitors, and vendors when they arrive onsite.• Keep records current in ADP and Insights and assist employees updating information in their accounts and utilizing ADP app. • Assisted on preparation for possible COVID-19 mandate.• Serve as point of contact for HR related questions, concerns and complains.• Generate reports to assist account managers and supervisors.

• 8 years experience working within corporate environment as direct contributor to multiple HR functions• Assisted with recruiting by reviewing applications, checking references, and conducting interviews• Coordinated new hire processes including orientations, proper completion of onboarding documentation, and communication of policy, procedures, and compensation• Planned, coordinated, and developed strategies to execute catered events for up to 500 guests; acted as first point-of-contact for 25+ banquet associates, including staffing, training, and customer relations• Oversaw time and attendance system procedures and compliance including Unifocus and ADP platforms• Managed event revenue reports, tracked additional charges, and collected balances due when required• Communicated with other departments to implement collaborative initiatives and programs with catering and culinary department heads; able to work with truly diverse groups of people at all levels of authority• One of two catering supervisors leading department to rank 1st in revenue across 70+ properties nationally

• Conducted an audit of 175+ employees' files and HR files as part of the information and system practice area.• Aided with open enrollment and the year-end evaluation including launching and communication of timeline, company 2020 goals, and instructions for completion of performance appraisal forms.• Shadowed Employee Experience Specialists through the onboarding and orientation processes.• Trained as a Talent Acquisition Specialist from the research of candidates to initial interviews.• Learned to utilized recruiting platforms such as Job Science and LinkedIn to research candidates, to communicate with candidates, and to track the recruitment process.

• Processed individual orders of food using a POS system and transport meals to rooms in a 23-acre resort consisting of nine buildings with 500+ rooms.• Ensured proper execution of all standard operating procedures and consistently achieved 98% or better marks on secret shoppers’ evaluations.• Communicated with guests over the phone and in-person to solve inquiries• Planned delivery of special amenities according to timeline and room location • Practiced food safety while transporting meals to each room• Presented and explained food selections and itemized checks to guests• Reported End-of-Day sales, revenue, and individual tips