Managed all outlet operations, created and implemented outlet SOP's. Reviewed weekly profit and loss analysis, costing, and menu engineered to consistently maximize revenue. Handled all hiring, trainings, terminations of outlet employees while adhering to all company policies. Reviewed forecasted sales goals and planned outlet staffing accordingly while cutting labor cuts on a weekly basis.

I was part of the pre opening team of the most publicized restaurant on property and oversaw day to day operations, overviewed front of the house labor management, scheduling, and assisted in creating and directing service standards.

● Managing the floor which entailed problem solving, setting up for events and assisting withthe flow of service● Coordinating and optimizing front and back of house restaurant operations● Creating floor plans, managing events, closing the restaurant and sending a handoversummery of the evening email at the end of the night● Training staff including bartenders and servers to enforce the restaurants standards of service● Motivating team members to work together and more… Show more ● Managing the floor which entailed problem solving, setting up for events and assisting withthe flow of service● Coordinating and optimizing front and back of house restaurant operations● Creating floor plans, managing events, closing the restaurant and sending a handoversummery of the evening email at the end of the night● Training staff including bartenders and servers to enforce the restaurants standards of service● Motivating team members to work together and more efficiently to ensure a smooth service● Assisting with cutting the floor to maximize tip outs for employees and to keep labor cuts inline● Assisted with making new buttons in MICROS when needed Show less

● Prepared batched cocktails, garnishes, and mixed juices for specialty cocktails● Worked service bar for 200-300 guests a night● Set up and worked satellite bars for special events and buyouts

Bartender 03/17-12/18● Assisted with monthly inventory alongside the head sommelier● Worked in both the Steakhouse bar as well as Spyglass rooftop bar● Created weekly orders alongside the management teamServer 08/16-02/17● Assisted with the relocation of the restaurant for 58th street to 38th street inside the ArcherHotel● Trained new employees including servers, bussers, and runners● Maintained professional relationships with the hotel team membersExpeditor… Show more Bartender 03/17-12/18● Assisted with monthly inventory alongside the head sommelier● Worked in both the Steakhouse bar as well as Spyglass rooftop bar● Created weekly orders alongside the management teamServer 08/16-02/17● Assisted with the relocation of the restaurant for 58th street to 38th street inside the ArcherHotel● Trained new employees including servers, bussers, and runners● Maintained professional relationships with the hotel team membersExpeditor 05/16-07/16● Fired tickets to ensure a proper flow of service● Responsible for ensuring all orders that left the kitchen were prepared correctly(ex. hot, allergy removed/noted, correct table and seat numbers)● Ensured all food was served to our chef’s and restaurants expectationsFood Runner 07/15-04/16● Responsible for providing and restocking all supplies for service: silver ware, garnishes,and plate ware● Consistently communicated with front and back of house to ensure tickets were fired ontime Show less