Provide and manage staffing for group homes that employ residential counselors 24 hours a day, 365 days a yearArrange and budget for transportation to out of state events for residentsAccompany residents to and from medical appointments and consult on treatment options, costs and implement plans to provide ongoing consistent treatment and medicationsResolve interpersonal conflicts between residents and their employers, other staff members and other residentsManage personal budgets for residents to pay for ongoing food, medication and hygiene needsConduct inspections of houses and staff to ensure provision of services are within guidelines of state law and service plans for residentsConsult on and implement ongoing ISP's for residents focused on increasing level of independence and personal self careWork closely with guardians to arrange for home visits and manage budgets for medical treatmentsMaintain, secure and audit personal funds for residentsReport and resolve issues within home infrastructures

• Provided necessary support for aging family member including transportation to appointments, maintaining medication schedule and assisting in mobility and meal preparation.

• Facilitated key cross-functional communication between mentors and mentees, effectively mediating varied levels of crisis—both in nature and severity—in accordance with internal protocols and procedures. • Supervised and supported all mentoring matches, safeguarding compliance with program guidelines to foster a safe environment for children from economically, culturally, and educationally diverse backgrounds.• Served as a member of the Strategic Planning Committee, integrating feedback from internal and external stakeholders to implement robust initiatives that enhance the program experience for the participants. • Produced external reports regarding mentoring interactions for social workers, board members, and donors in addition to consistently analyzing and monitoring caregiver performance based on internal metrics.• Assisted the completion of daily administrative tasks and client database management including the modernization of the organization website to bolster brand awareness and reach. • Cultivated, built, and maintained integral relationships with clients, conducting monthly performance audits by discussing the progress and ensuring adherence to safety and development guidelines. • Aided the formation and institution of innovative training for volunteers and staff that is research-based, interactive, and coherent with common needs presented by mentors, mentees, and caregivers.• Performed root cause analysis (RCA) and gap assessments during client service team meetings, producing actionable solutions that integrate treatment plans and development objectives in a seamless manner.• Redesigned programs to accommodate COVID 19 restrictions to allow authentic connections between clients and mentors despite physical distancing requirements

• Manage the CSI reservation system for facility utilization and class enrollment • Process transactions and update client accounts• Select and schedule the proper senior staff members to address a wide of variety client concerns

• Provided campaign outreach research in the Moldovan agriculture and wine industries receiving USAID, World Bank and other donor organizations funding • Coordinating logistical support of inventory for events, coordinated travel itineraries for campaign team• Balanced monthly reports of inventory against sales and sample invoices

• Balanced 20 hour work week with a full semester’s course load• Sorted, labeled, priced and displayed wide range of inventory• Managed and trained small teams to efficiently execute storewide initiatives

• Four month full-time office co-op assignment• Created Twitter and Instagram accounts; researched and created content for editorial calendar• Canvased local neighborhood to foster the Social Impact Center’s connection with the community• Designed and distributed marketing materials for the center and their partner donor organizations• Scheduled, coordinated and developed community outreach events and meetings• Launched the Common Unity program, leading to the employment of five youths• Established and procured emergency preparation supplies according to safety regulations

• Six month full time office co-op assignment• Drafted reports on case files according to agency policies and best practices• Managed in-house database, “AIM” to process department records according to confidentiality protocol• Designed, budgeted and procured packages for distribution to elementary schools in the Boston region• Under directive by proposal manager, researched and compiled data for grants/proposals• Strategized with senior team members and then executed the initiative to recruit and retain more members• Conducted extensive interviews, then prepared written case reports