Walter Mitter Email & Phone Number

Irvine, Ca

Irvine, Ca

• Responded to telephone, fax and EDI inquiries and orders from referral sources and homecare patients• Documented referral request for coordination of care• Provided information on equipment supplies and services • Assisted walk-in patients with the selection of equipment, supplies and services• Demonstrated professional etiquette and courtesy when interfacing with customers• Resolved patient/customer complaints by identifying problems and coordinating appropriate corrective action • Assessed patient needs and promotes company products and services • Complied with and adheres to all regulatory compliance areas, policies and procedures and "best practices" • Performed other related duties as directed by supervisor

Garden Grove, Ca

• Stocked shelves, rotate products, rearrange misplaced stock and remove damaged items• Operated equipment such as pallet jack • Performed wet and dry clean-up• Regularly required to pull, lift and/or move up to 50 pounds and occasionally 75 pounds

Irvine, Ca

• Established relationships with customer base in the wireless industry• Programmed various phone models• Assisted customers with various wireless packages and technical questions• Trained other associates

Orange County, California Area

• Single-handedly ran the cellular department• Efficiently handled customer inquiries resulting in fewer complaints, while increasing sales revenue• Performed computer programming and repairs• Updated monthly marketing newsletters and advertisements• Participated in community events and public relations activities to develop a positive image for the company in the local community