Walter A. M. Email & Phone Number

San Jose, Costa Rica

Verifying and manipulating data, as well as building and maintaining client databases. Carry out data investigations and study the issue to deduce origin and potential corrections.Build, maintain, and process client databases used for all the projects.Help with the success of client consulting and internal projects.Participate in process and tool improvement initiativesStay abreast of industry trends and product changes.

Lagunilla, Heredia, Costa Rica

Intelligence & Analytics Data Management Specialist: Troubleshooting data and tool issues/errors.Ensure accurate and appropriate reporting is implemented. Verifying and manipulating data, as well as building and maintaining client databases. Carry out data investigations and study the issue to deduce origin and potential corrections.Produce and maintain all required client deliverables using specific processes and tools

Heredia, Costa Rica

Hotel Data Specialist:Jun 2015 - Oct 2018 / Jul 2019 - Jan 2021Data Management. QC Data thru ETL processes & troubleshooting data and tool issues/errors.Ensure accurate and appropriate reporting is implemented. RFP Rates Negotiation for Global Accounts.Providing training to our internal and external clientsCarry out data investigations and study the issue to deduce origin and potential corrections.Communication with Suppliers.

San Jose, Costa Rica

*Second JobIn accordance with inauthentic and safety standards, plan, perform, supervise, and coordinate the completion of assigned Product Quality investigations within deadlines.Using professional judgment, recommend solutions to identified gaps and mitigate risks observed in our current mechanisms and policies to safeguard Amazon's global marketplacesCommunicate to internal stakeholders of Customer and Brand Trust, as well as Selling Partners, during and at the conclusion of investigation. Ensure that agreed-upon controls have been adhered to and implemented.Establish teamwork by liaising with other Product Quality team members, by disseminating new information and ideas, by accepting constructive feedback, and by proactively engaging in new assignments when appropriate.

Lagunilla. Heredia

Analyze, interpret and tell a story from client financial, operational and performance data to provide recommendations to drive enhancements, reduce costs, streamline process and increase savings.Test the systems of record for consistency and properly escalate issues for a quick resolution.Ensure accurate and appropriate reporting is implemented to support SLA (Service Level Agreement) and KPI (Key Performance Indicators) reportingBenchmark data against industry, regional, and global standards to assist in developing internal and account road maps.Responsible for quality control of meeting data and data integrity.Visualization projects.

Lagunilla, Heredia, Costa Rica

Carry out data investigations and study the issue to deduce origin and potential corrections.Troubleshooting data and tool issues/errors.Providing training to our internal and external clientsData Management. QC Data Entry thru ETL processesCommunication with Suppliers, Global Partners Network & Global accounts.

Santa Ana, San Jose, Costa Rica

Travel Services: bookings, modifications, On-line booking tool assistance