Walter Olson Email & Phone Number

Macao Sar

• Enforced compliance with regulatory requirements for safe food handling and sanitation.• Trained and developed food service team members in company policies and service standards.• Coordinated or executed weekly inventory counts to reconcile physical products with records.• Coordinated and supervised kitchen operations to deliver delicious, quality food.• Oversaw team of 6-8 and handled scheduling and training.• Ascertained maintenance, repair, and clean-up needs through regular inspections.• Placed accurate supply orders based on previous usage trends and expected demands.

Macao Sar

• Minimized complaints by keeping drinks full and delivering correct orders.• Prepared hot, cold, and mixed drinks for patrons, including chilling bottles of wine.• Helped customers pair beverages with food orders by offering knowledgeable advice on wine and liquors.• Handled high volume of customers by collaborating with team of 6-8 service staff.• Cleaned dining spaces thoroughly at end of each shift, as well as resetting individual tables between customers.

Macao Sar

• Recommended featured drinks or selections based on customer preferences.• Memorized bar menu offerings in addition to ingredients and preparation of commonly ordered items.• Monitored guest drink levels and proactively provided refills.• Maintained satisfaction by periodically and proactively checking in on guest drink needs.• Enhanced team efficiency with well-stocked stations and efficient side work.

Baguio City, Cordillera Admin Region, Philippines

• Delighted customers with speed, accuracy, and friendly attitude.• Delivered food from kitchen to dining room tables to assist wait staff during peak hours.• Communicated with servers to address guest needs.• Cross-trained in dining room role to provide skilled support when short-staffed.• Delivered high-volume food items and beverages every hour with minimal errors.

Baguio City, Cordillera Admin Region, Philippines

• Answered questions about menu selections and recommended food choices.• Bussed tables and replenished condiments and place settings during high-volume shifts.• Worked assigned tables to refill beverages and tend to additional requests.• Worked with kitchen crew and FOH employees to maintain seamless service.• Cleared plates, flatware, and glassware from tables and transported to kitchen for cleaning.