Retired, Senior Product Manager, Technology Enabled Services
CurrentI have had the pleasure of developing new services to help technicians have a line of sight into how their customers’ facilities are operating. Connected Equipment Portal gives service professionals real-time access to customers’ building system operating information, enabling them to view, diagnose and anticipate problems anywhere, anytime, creating value by detecting and preventing problems, reducing or minimizing the impact of unplanned failures, helping keep occupants comfortable and freeing their in-house staff for more strategic activities.