Walter Prada Email & Phone Number

Houston, Texas

Worked for MIDWEST CONSULTING GROUP assigned to WILLIAMS ENERGY, as a contractor, for the first eight months. Hired by Williams Energy in August 2014,Point of Contact of the Center of Excellence, leading an eight employees team in addition to the tasks I had as a contractor: • Provide administrative and analysis support for the Organizational Excellence learning function. Collects, analyzes and summarizes data for COE and OE area. Reports on key metrics of LMS issues and processes.• Publish ILT courses inside the LMS and complete updates or revisions as guided by the COE/Manager. Maintain all control documents.• Provide LMS technical assistance to resolve difficulties related to accessing the LMS and course content.• Help develop quality standards and procedures related to LMS • Assist HRIS on Learning Management System testing• Assist in the development and maintenance of all processes supporting student assignment, registration, and online completions, tracking and training delivery• Provide Learning Management System (LMS) training and support to administrators and end users.• Create and maintain training curriculum information, and student notification text and rules in LMS• Perform training assignments using Assignment Profiles and /or Fix lists • Responsible for testing, loading and deploying e-Learning content through LMS• Collaborate with management to develop policies, guidelines, and best practices for improvement of all related processes

Houston, Texas

Administrated the company’s Learning Management System. Lead for smaller HR systems prior to LMS implementation.• Improved incident closure rates by coaching other members of the support team, troubleshooting, and identifying root-cause trends.• Assigned training programs to over 50,000 employees, supporting training department, working with administrators and vendors, monitoring the courses and supporting users.• Improved user support and training community by up-skilling LMS system administrator candidates and granting system access. • Supported process to re-bill for training programs by running monthly reports, and coordinating review and delivery to Finance to execute the charges.• Assisted implementation of LMS system by efficiently completing the tasks assigned by the implementation team.

Houston, Texas

Administrated the Corporate LMS Domains (SUMTOTAL). Activities included Design, specification, implementation, and maintenance tasks.• Supported training community, along with other Administrators by working with users in support of business applications.• Strengthened LMS system administrators' network by leading LMS Senior Administrators Community of Practice.• Reinforced training departments by delivering LMS training to junior level administrators.• Sustained corporate organization by acting as administrator of the BHI Core Values on-line program.

Houston, Texas

Met goals of division training department by designing, coordinating and delivering non-technical programs related to employee development, in both English and Spanish in North and South America, Asia, and Africa.• Maintained training department planning by executing Training Needs Analysis initiatives, and participating in special learning teams. • Supported employee development initiatives by administering Diagnostic Instruments (MBTI), coaching employees, assisting with implementation of corporate programs, and reporting results to management.

Houston, Texas And Maracaibo, Venezuela

Implemented Finance (Fixed Assets) module of SAP by performing data analysis, developing and testing business scenarios.• Developed end-users base by delivering SAP (Fixed Assets) training to key local employees.

Houston, Texas

• Implemented Quality and Reliability Improvement Programs in the Latin America Region by working with area / country managers, deploying processes, and delivering training programs in both English and Spanish.• Strengthened efforts implementing Quality and Reliability Program by being the liaison with functions (external to Region) that support improvement activities.

Mba, International Business And Finance

Graduate Assistantships granted in Spring 1996, Fall 1996, and Spring 1997

Bachelor Of Science, Industrial Design

Other Continuous Education and Company training courses on Human Resources Management Systems Administration, Training and Development.