Walter Atangana Email and Phone Number
I am an experienced administrative and recruitment manager/ Head of Operations, & Customer Service who typically helps organisations improve efficiency and profitability, whilst delivering best in class customer service through engaged teams.I help leadership teams solve problems, delivering improvements in employee and customer experience. I've run large operations both inhouse and outsource, leading, inspiring and co-ordinating contact centre management teams at all levels to create motivated and engaged colleagues. I have a proven track record of increasing NPS and have driven record customer satisfaction in 3 separate organisations I'm currently looking for a Senior role such as Operations or Administrative Manager of Contact Centres, Head of Contact Centres, Head of Customer Service, where I can share my knowledge and make an immediate impact. I am bilingual English and French speaking
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Directeur VentesClouddev Fusion May 2024 - PresentParis, Île-De-France, FranceBoost CAPITAL -
Bilingual Freelance ConsultantEbotan Sarl Apr 2024 - Jul 2024Paris, Île-De-France, FranceBilingual Freelance Consultant (Sourcing and Management of projects) -
Ingénieur D'AffairesDba Expert Consulting Sep 2023 - Apr 2024ParisAnalyser le marché, la concurrence et le portefeuille confié.Définir et faire valider les objectifs de conquête de nouveaux clients selon les secteurs d’activité et les régions.Identifier les comptes clefs au sein du portefeuille.Proposer et faire valider par sa hiérarchie les moyens de prospection et de développement du portefeuille.Identifier et faire valider les principaux revendeurs ou sous-traitants en fonction de la politique de vente indirecte définieActionner les moyens de prospection définis en amont : référencement auprès des grands comptes, prospection téléphonique directe ou sous-traitée, représentation de son entreprise sur les salons professionnels et les autres événements de la profession, etc.Répondre aux appels d’offres, rédiger les propositions commerciales en mobilisant éventuellement d’autres services de l’entreprise (projets, affaires, équipes d’avant-vente, département technique, service marketing, service juridique, etc.).Présenter aux prospects l’offre de produits et de services et les atouts de l’entreprise sur son marché (régie, forfait, intégration de produits, etc.).Écouter, analyser et reformuler les besoins des clients dans le cadre d’une proposition.Réaliser avec le service juridique l’analyse des risques (RGPD, montant de responsabilité, clauses de sortie, montant des pénalités, etc.).Négocier avec eux les conditions tarifaires et les conditions juridiques.Renouveler l’éventuel réseau de vente indirecte en sélectionnant et motivant de nouveaux apporteurs d’affaires.Argumenter, négocier les conditions tarifaires et « clôturer » la vente. -
Business Development ManagerDba Expert Consulting Jan 2023 - Sep 2023Paris, Île-De-France, France -
Business Development SpecialistFreelance (Self Employed) Sep 2022 - Jan 2023Ville De Paris, Île-De-France, France -
Business DeveloperAmbacia Consulting Jan 2022 - Sep 2022Ville De Paris, Île-De-France, FrancePrincipal client Ambacia Consulting -
Administrative & Legal Advisor At FaseyaFaseya Jan 2021 - Jan 2022Noisel FranceLegal Administration, CRM, Content writer, CM, SEO, Webmarketing, Meeting organizer -
Managing DirectorEts Ebotan Jun 2020 - Dec 2021Douala, CamerounWholesale and goos supplier
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Freelance ConsultantKhyati Jun 2020 - Jan 2021CamerounFMCG Sales Representative Central Africa Market Development Market researchGoods supplier
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Credit Risk And Vetting AdministratorMtn Mar 2020 - Jun 2020Mtn DoualaLegal advisor Control risk and vetting postpaid and prepaidContract Assessment Terms & co Analysis Follow up of partners ( visit,call, email, text)Reporting -
Vetting And Compliance, InternMtn Mar 2018 - Mar 2020Yaoundé Head QuatersContract Manager Kyc analysis AML and PEP reviewRisk matrix follow upCompliance Control Request Administrator -
CommercialMtn May 2017 - Jan 2018Buea-Limbe-KumbaField agentMobile Money sale agent Onboarding & registration of customers Reporting -
Project Development ManagerIplans Feb 2017 - May 2017DoualaIn charge of ERP HORECA Software Sales Representative of ERP HORECAManagement of teamDigital marketing B to B; B to C approach. -
Marketing ManagerMountain Hotel Buea Apr 2014 - Jan 2017BueaPromotion of the servicesMarket Development Direct communication Online marketing B to B B to C marketing -
Administrative Manager/Head Of Marketing & CommunicationMountain Hotel Buea Aug 2013 - Apr 2014General AdministrationHead of sales Promotion of servicesMass communicationManagement of team& ressources Legal advisor -
Purchasing OfficerFini Hotel Limbe Jul 2011 - Aug 2012Market research Supplier identificationBuyerFollow up of stock
Walter Atangana Education Details
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Université De Yaoundé Ii SoaDroit Public -
Bibg83/100
Frequently Asked Questions about Walter Atangana
What company does Walter Atangana work for?
Walter Atangana works for Clouddev Fusion
What is Walter Atangana's role at the current company?
Walter Atangana's current role is Responsable Developpement Commercial AMBACIA CONSULTING.
What schools did Walter Atangana attend?
Walter Atangana attended Université De Yaoundé Ii Soa, Bibg.
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