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Walter Shields Email & Phone Number
Network Operations Center Engineer
at
Verinext
1 work email found
@cioxhealth.com
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Network Operations Center Engineer
Location
Atlanta, Georgia, United States
Company size
Who is Walter Shields? Overview
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Quick answer
Walter Shields is listed as Network Operations Center Engineer at Verinext, a with 124 employees, based in Atlanta, Georgia, United States. AeroLeads shows a work email signal at cioxhealth.com and a matched LinkedIn profile for Walter Shields.
Walter Shields previously worked as LJTT All Terrain Trains and Shields Vending Services at Ljtt All Terrain Trains and Customer Support Analyst at Kpi Integrated Solutions. Walter Shields holds Master Of Education - Med, Educational Leadership And Administration, General from Liberty University.
Company email context
Email format at Verinext
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{first}.{last}@cioxhealth.com
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AeroLeads found 1 current-domain work email signal for Walter Shields. Compare company email patterns before reaching out.
Profile bio
About Walter Shields
US Navy Veteran! I am a results-driven professional offering a progressive, 12-year career in information technology. I have had repeated success directing IT projects from inception to execution, strategically allocating resources and delegating tasks to achieve on-time task completion. I have expertly managed technical support operations, diligently troubleshooting issues to identify root causes and prevent recurrence. Process improvement champion with a history of implementing new procedures and technologies to strengthen security posture, enhance operational efficiency, and control costs.
Listed skills include Customer Service Management/Skills, 8 Years Honorable Military Experience, Management Experience, Sql, and 16 others.
Current workplace
Walter Shields's current company
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Verinext
13 roles
Walter Shields work experience
A career timeline built from the work history available for this profile.
Role listed
Ljtt All Terrain Trains
Ljtt All Terrain Trains And Shields Vending Services
Ljtt All Terrain Trains
Owner of LJTT All Terrain Trains visit @ljttallterraintrains.com
Customer Support Analyst
May 2022 - Sep 2023
Support Engineer Ii
May 2022 - Sep 2023
Application Support Engineer
-Windows Advanced Server Troubleshooting-SQL/NoSQL scripting and troubleshootingMonitor product applications for performance and healthRespond to product application support issues.Analyzes and troubleshoots problems with software applications to identify problem area(s) and recommend corrective actionAssist with the development and maintenance of specifications associated with system or application function development, implementation, and/or modification.Develop and deploy end user application feedback systems, analyze results and recommend improvements.Plan and conduct preventive maintenance including installation of service packs, patches, hotfixes, etc. Conduct post maintenance follow-up.Participate in the development and presentation of user training programs.Develop and maintain business and technical documentation in support of software applications and interfaces.Identify and recommend as appropriate, software related products and services to improve existing processes.Lead periodic upgrades including feature evaluation, implementation, communication and post-production end user support for systems.
Oct 2021 - Apr 2022
Application Support Engineer
Providing software application support under the supervision of the Senior Engineer.Performing analyses on software application functionality and suggesting improvements.Ensuring effective front end and back end functionality of applications.Consulting with the software development team, internal users, and clients to improve application performance.Managing code migration across environments to ensure continued and synchronized functionality.Establishing the root causes of application errors, and escalating serious concerns to the Senior Engineer.Keeping a record of configuration changes and scheduling application updates.Documenting processes and monitoring application performance metrics.Providing front-end support to clients and colleagues in other departments.
Feb 2021 - Oct 2021
Application System Analyst Lead
• Provide tier 2 support to all applications and provide assistance to all end users and identify any issues in production.• Maintain schedule jobs and perform troubleshoot on processes and resolve all issues.• Analyze all vendor applications and provide operational support to same and perform reviews.• Administer and implement all new systems and ensure transition of plans to production.• Provide training to various new employees and assist with expert knowledge on all production processes.• Document all production applications and resolve all application issues and answer all requests.• Monitor all performance metrics for various production systems and identify root cause for all technical issues and recommend solutions.• Analyze all applications and recommend necessary upgrades and patches and perform troubleshoot on all issues.• Maintain effective relationships with various system administrators and development teams.• Team trainer for all new team members and updated information • Participate in periodic meetings and maintain all applications for productions and plan appropriate various strategies.• Competency in relational database structures, and reporting/query technologies, particularly SQL and Oracle PL*SQL
Nov 2011 - Aug 2020
Application Support Management Engineer
Jan 2019 - Jan 2020
Data Center Operator Shift Lead
• Write standard operating procedures for their employers' data centers and maintain all systems' configurations• Routinely run and monitor all financial reports using Lawson application and other financial reporting applications• Research and evaluate information software and hardware systems, based on industry trends, and plan routine maintenance of all hardware equipment• Resolving customer service support issues from employees and monitoring the functionality of local area networks, or LANs, and data communications
Jan 2014 - Oct 2017
Senior Help Desk Analyst
• Provide leadership support and knowledge for Helpdesk Team of 15 members• Act as a single point of contact for phone calls and emails from staff regarding IT issues and queries• Receiving, logging and managing calls from internal staff via telephone and email • Maintaining an Asset Database and track changes • 1st and 2nd line support - troubleshooting of IT related problems from in-house software to hardware, such as Blackberrys, Laptops, PCs and Printers • Take ownership of user problems and follow up the status of problems on behalf of the user and communicate progress in a timely manner • To maintain a high degree of customer service for all support queries and adhere to all service management principles • Provide basic in-house training in MS Office applications used within the Association (Word, Excel, Outlook, PowerPoint) • Publishing support documentation to assist staff with requests for information & provide staff training if required
Nov 2011 - Jan 2014
Manager
• Working knowledge of Wal-Mart policies, products, and procedures • Responsible for 40-50 Wal-Mart Associates• Responsible for accounting and paperwork of all front-end transactions• Responsible for opening and closing of Wal-Mart stores
Sep 2008 - Mar 2014
Military
• Provide maintenance support to 17 tenant squadrons consisting of 13 aircrafts, ships, Navy Reserve squadrons, and U.S. Customs Service• Directly responsible for the troubleshooting and repair of over 250 avionics components• Trained 5 junior technicians in the troubleshooting and repair of the electronics components resulting in expeditious repair and a 20% in availability
May 1996 - Aug 2004
2 education records
Walter Shields education
Master Of Education - Med, Educational Leadership And Administration, General
Liberty University
Bachelor Of Science - Bs, Computer And Information Systems Security/Information Assurance
Saint Leo University
FAQ
Frequently asked questions about Walter Shields
Quick answers generated from the profile data available on this page.
What company does Walter Shields work for?
Walter Shields works for Verinext.
What is Walter Shields's role at Verinext?
Walter Shields is listed as Network Operations Center Engineer at Verinext.
What is Walter Shields's email address?
AeroLeads has found 1 work email signal at @cioxhealth.com for Walter Shields at Verinext.
Where is Walter Shields based?
Walter Shields is based in Atlanta, Georgia, United States while working with Verinext.
What companies has Walter Shields worked for?
Walter Shields has worked for Verinext, Ljtt All Terrain Trains, Kpi Integrated Solutions, The Home Depot, and Kabbage, Inc.
How can I contact Walter Shields?
You can use AeroLeads to view verified contact signals for Walter Shields at Verinext, including work email, phone, and LinkedIn data when available.
What schools did Walter Shields attend?
Walter Shields holds Master Of Education - Med, Educational Leadership And Administration, General from Liberty University.
What skills is Walter Shields known for?
Walter Shields is listed with skills including Customer Service Management/Skills, 8 Years Honorable Military Experience, Management Experience, Sql, Comptia Network+, Microsoft Sql Server, Oracle Pl *Sql, and Toad.
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