Results-oriented VP of Sales Operations experienced in driving global business development, sales excellence, optimizing operations, and expanding global market reach.Achieved significant milestones and successes:► Streamlining Sales Processes: Reduced processing time from 1-2 months to 3-5 days, ensuring seamless customer experience.► Marketing & Lead Generation: Increased incoming leads by over 350% through strategic marketing initiatives.► Efficient Request Management: Optimized response time from several days to 24 hours.► Optimized Request Management: Lead qualification time from 5-15 days to 3-5 days.► Global Value Added Services: Led sales & business development efforts, positioning the company as a leader.► VAS Account Management: Nurtured relationships, driving revenue growth and customer loyalty.► MVNE/O Sales (APAC & EMEA): Expanded market share and revenue through strategic partnerships and sales.► MVNO Sales (Belgium & Netherlands): Drove growth and profitability through tailored strategies and sales.Dedicated to optimizing sales operations, driving revenue growth, and achieving global leadership.

As the CSO I managed the sales and business development initiatives for MVNE/O (Mobile Virtual Network Enabler/Operator) in the APAC and EMEA regions. This involves identifying potential clients, negotiating partnerships, and implementing strategies to expand market share and maximize revenue.

As the CSO I managed the sales and business development efforts for Value Added Services on a global scale. This entails identifying potential markets, developing market entry strategies, building relationships with key stakeholders, and leveraging industry knowledge to position the company as a leader in Value Added Services.Next to this I was in charge of managing and nurturing relationships with Value Added Services customers worldwide. By understanding their needs, addressing concerns, and providing exceptional service, I ensure customer satisfaction and foster long-term partnerships that drive revenue growth and customer loyalty.Responsible for and maintaining the relations with existing clients and partners, such as Liberty Global, Tele2, iTalk, KPN, I-New, VodafoneZiggo.

As the CEO/Managing Director of Comsys Telecom & Media B.V., I held ultimate responsibility for the entire organization. My key achievements include:► Driving International Growth: Expanded presence from 10 to over 25 countries, increasing customer loyalty and solidifying our global position.► Establishing Strong International Partnerships: Forged robust collaborations with MVNE/O companies, expanding our reach and offering comprehensive solutions to a broader customer base.► Delivering Solutions to Millions of Customers: Successfully served over 25 million customers worldwide with innovative telecom and media services.► Securing Contracts with Tier 1 Clients: Secured contracts with renowned tier 1 clients, including Virgin Mobile Latin, Liberty Global, Tele2 Group, Spark Telecom, Swisscom, and KPN.► Transforming the Organizational Approach: Implemented a strategic shift to a product-oriented development approach, enhancing agility and aligning offerings with market demands.► Assisting in the Acquisition by Artilium: Played a pivotal role in facilitating the smooth transition of Comsys through its acquisition by Artilium in September 2015.Under my visionary leadership, Comsys Telecom & Media achieved remarkable milestones, strengthening its global presence, establishing key partnerships, and delivering cutting-edge solutions to a wide customer base.

As General Manager responsible for the national and international business development, sales strategy, partners and resellers. With direct supervision of the owner of Comsys Holding.

Manager of the following departments and MT-member: ► Operational services (Zwolle & Rotterdam)► Customer service (Soesterberg)► Internal automation (Soesterberg & Rotterdam)► Purchase (Soesterberg & Rotterdam)Since September 2007 also responsible for planning of projects/innovations (Soesterberg & Rotterdam).

Manager of the following departments and MT-member:► Operational maintenance (Zwolle); ► Customer service (Soesterberg);► Internal automation (Soesterberg);► Purchase (Soesterberg).

Extra function: Manager of operational maintenance. Extra function: Process manager

Various roles/functions:► Manager of operational maintenance,► Process manager,► Project manager,► Manager Project office,► Team leader,► Software developer.

As the CSO I managed the sales and business development efforts for MVNO (Mobile Virtual Network Operator) in the regions of Belgium and the Netherlands. This includes identifying market opportunities, developing tailored sales strategies, and establishing partnerships that drive growth and profitability.

As the CEO/Managing Director of Livecom, I held full accountability for the organization, with a specific focus on national and international business development, sales strategy, marketing, and fostering synergy with Comsys.I achieved significant milestones and successes:► Restructuring the Organization: Spearheaded a comprehensive restructuring effort, realigning departments and optimizing processes for sustained growth and success.► Achieving Organizational Growth: Led targeted marketing initiatives and strategic sales strategies, solidifying Livecom's position in the market and expanding its customer base and profitability.► Integration with Comsys: Facilitated seamless collaboration and maximized operational efficiency through the integration of Livecom with Comsys, leveraging synergies and shared resources.► Merging Cloud Platforms: Orchestrated the successful merger of Livecom's Cloud platform with ComsysConnect Cloud platform, enhancing service offerings for customers.► Relocation of Livecom: Oversaw the strategic relocation of Livecom from Amsterdam to Soesterberg, optimizing costs and establishing a strong presence in the new location.► Product Strategy: Shaped Livecom's product strategy, ensuring competitiveness and alignment with market trends and customer needs.► Increased Customer Satisfaction: Prioritized customer satisfaction through feedback implementation and exceptional service delivery, fostering long-term relationships and loyalty.► Creating Synergy: Actively fostered synergy between Livecom and Comsys, maximizing efficiency and capitalizing on cross-selling opportunities.Under my strategic leadership, Livecom experienced transformative growth, operational excellence, and fruitful collaborations with Comsys, setting a strong foundation for future success.

As the CEO of ComsysConnect, a subsidiary focused on cloud-based Voice-related solutions, I achieved the following:► Setup and Launch of Cloud-based SaaS Platform: Spearheaded the creation and successful launch of a new cloud-based SaaS platform. Developed infrastructure, designed platform architecture, and ensured smooth deployment for seamless Voice-related solutions.► Marketing and Sales: Oversaw marketing and sales efforts, identifying target markets, conducting market research, creating campaigns, and driving initiatives to attract customers and generate revenue.► Partnerships with Connectivity Providers: Established collaborations with connectivity providers to ensure reliable network connectivity for the platform, enabling seamless integration with telecommunications networks.► Organizational Management: Led the organization responsible for managing and operating the cloud-based SaaS platform. Ensured operational efficiency, fostered innovation and collaboration, and drove the team towards achieving company goals.In January 2018, ComsysConnect's cloud activities were integrated back into the broader Comsys brand, allowing for synergies and a unified approach in delivering Voice-related solutions.As CEO of ComsysConnect, I successfully established the cloud-based SaaS platform, developed marketing strategies, forged connectivity partnerships, and effectively managed the organization. This contributed to the growth and success of Comsys in the Cloud domain.