Walter (Walt) Barry, Mba Email & Phone Number

Pittsburgh, Pa, Us

Providing data-driven insights and solutions that focus on transparency, accountability, and quantifiable savings to manage business and human capital risk.

New York, Ny, Us

Protecting organizations that positively affect people's lives.

Helping complex back office areas and contact centers achieve operational efficiency through people, process, and technology improvements.

Specializing in the evaluation and assessment of small to medium sized organizations combining business experience with sensitivity to communities. Providing creative Operational assistance on a cost-efficient basis focused on Implementation, Organizational Change, Customer Service, Continuous Improvement, and Cost Control.

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• Led Claims Finance, Compliance, Reporting, Client & Vendor Relations, Quality Review, Human Resources, Training, and Operations supporting Commercial Claims and High Net Worth Personal Claims spanning Casualty, Financial Lines, Property, Marine, Multinational, Accident & Health, and Workers’ Compensation.• Led Shared Services teams supporting $6B book of business across Commercial Lines of Business with $11.5M budget, holding costs flat year over year while servicing 6% to 10% annual claim volume increases.• Integrated independent support areas, improving efficiency and quality while reducing costs 15%.• Implemented process improvement for central claims operations servicing 350+ claim professionals, reducing costs 11% versus 8% increase in claim volume.• Implemented Customer Satisfaction Survey process, identifying improvement opportunities, consistently improving scores to 90% or better in overall customer satisfaction and across individual attributes.• Led Quality Assurance team, implementing departmental changes that focused reviews for better identification of improvement opportunities, improved audit capture tool, content of reports, and utilization of resources available allowing significant increase in reviews performed with no increase to staff.• Implemented Quality Review Best Practices across all lines of business, driving Quality Review scores into 90% range.• Implemented Accenture Duck Creek claims system, predictive modeling for potential fraud identification and FNOL segmentation, workforce optimization system, electronic vendor billing system, and imaging system for inbound mail.• Developed and implemented Fraud awareness plan and training program for technical claim teams.• Cross trained Customer Service team, allowing more efficient utilization of team members’ time and greater insight into efficiency opportunities.

London, England, Gb

• Managed business relationships and clients’ Health & Welfare Benefits and Human Resources programs. Responsible for large book of business while managing and training consulting team, Strategic Planning, Plan Design, Financial Analysis, Administration & Communication Design, Vendor Relations, and Legal Document management. • Managed $3.7 million book of business with 99% retention rate and generated $1 million in new business over 4 year span.• Negotiated $1.5 million savings through vendor management, marketing, and contract negotiations while increasing company revenue by $1 million.• Implemented Web Based administration system for all clients, reducing enrollment/administration costs and resources resulting in $100k average savings per client.• Managed 7 member consultant team responsible for Mid-Atlantic Region Health & Welfare Benefits programs.

Paris, France, Fr

Master Of Business Administration (Mba)

Bachelor Of Science (Bs), Mathematics; Focus: Actuarial Science