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Walter Da Silva Email & Phone Number

Director of Product Strategy and Enterprise Solutions at efficy Group
Location: Paris, ÎLe-De-France, France 11 work roles 2 schools
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Current company
Role
Director of Product Strategy and Enterprise Solutions
Location
Paris, ÎLe-De-France, France

Who is Walter Da Silva? Overview

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Quick answer

Walter Da Silva is listed as Director of Product Strategy and Enterprise Solutions at efficy Group, based in Paris, ÎLe-De-France, France. AeroLeads shows a matched LinkedIn profile for Walter Da Silva.

Walter Da Silva previously worked as Head of Product at Efficy and Head of Professional Services France & Spain at Efficy. Walter Da Silva holds Master'S Degree, Information Technology from Ecole Pour I'Informatique Et Les Techniques Avancées.

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Email format at efficy Group

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efficy Group

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Profile bio

About Walter Da Silva

With more than 15 years of experience in the software industry, I lead and structure operations for SaaS, engaging with customers’ C-level but also building tools with my teams as an hands-on manager.I lead product strategy, roadmapping and discovery research alongside with global customer operations – pre-sales, professional services, customer support, training, customer success and user research –, developing the organization to support accelerated growth.I have accomplished varied missions in both functional and technical capacities, recruited and built consulting teams, structured practices and training programs, conducted model transformations from On-Premise to SaaS.As a senior executive, I have been a COMEX member for more than 10 years.Each of those experiences has contributed to a stronger and more customer-centric culture in a SaaS.

Listed skills include Crm, Saas, Agile Project Management, Business Intelligence, and 38 others.

Current workplace

Walter Da Silva's current company

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efficy Group
Efficy Group
Director of Product Strategy and Enterprise Solutions
Paris, FR
AeroLeads page
11 roles · 23 years

Walter Da Silva work experience

A career timeline built from the work history available for this profile.

Director Of Product Strategy And Enterprise Solutions

Paris, Fr

Head Of Product

Paris, Île-De-France, France

Head Of Professional Services France & Spain

Paris, Île-De-France, France

Leading the implementation and development of the professional services teams for the French & Spanish markets• Building Customer Satisfaction, Value and Retention• Providing the fulfilling careers and professional satisfaction for our employees (60 people)

2022 - Mar 2024

Head Of Projects France

Paris, Île-De-France, France

2021 - 2022 ~1 yr

Project Team Lead

Paris, Île-De-France, France

2020 - 2021 ~1 yr

Product Innovation Officer & Chief Customer Officer

• Providing leadership in the organization as a key member of the management team• Reinforcing and aligning Success Management and Product Innovation visions• Conducting and overseeing user research & product marketing such as positioning, messaging, collecting customer feedback allowing focus on adoption and overall success of the product

2019 - 2020 ~1 yr

Chief Customer Officer

Expanding teams operations to cover all customer touchpoints• Expanding the coverage of the customer journey within the company, with a 3-years roadmap• Developing specialized units: Training (increased product adoption), Customer Success (increased retention), and Account Management (more upsell opportunities)• Building strong and successful partner relationships including offshore practices

2015 - 2019 ~4 yrs

Vp Pre-Sales & Professional Services

Paris Area, France

Leading the implementation and development of the professional services organization• Developing specialized units based on customer expectations & SLA: Pre-sales, Delivery, Support• Managing P&L of practice to meet or exceed targets• Developing and closing new sales opportunities with sales teams

2012 - 2015 ~3 yrs

Professional Services Manager

E-Deal

Paris, Ile-De-France, France

Building and structuring a team, consistently managing resources and utilization above revenue goals• Managing professional services practice both internally and via partners• Recruiting, mentoring, and retaining talented functional and technology consultants• Developing strong and successful integration partner relationships

2007 - 2012 ~5 yrs

Freelance Crm & Content Project Manager

Freelance functional & technical consultant for CRM, EDM, ad streaming platforms projects

2004 - 2007 ~3 yrs
2 education records

Walter Da Silva education

Cplco, Chinese

Inalco
FAQ

Frequently asked questions about Walter Da Silva

Quick answers generated from the profile data available on this page.

What company does Walter Da Silva work for?

Walter Da Silva works for efficy Group.

What is Walter Da Silva's role at efficy Group?

Walter Da Silva is listed as Director of Product Strategy and Enterprise Solutions at efficy Group.

Where is Walter Da Silva based?

Walter Da Silva is based in Paris, ÎLe-De-France, France while working with efficy Group.

What companies has Walter Da Silva worked for?

Walter Da Silva has worked for Efficy Group, Efficy, Easiware, Epita: Ecole D'Ingénieurs En Informatique, and E-Deal.

How can I contact Walter Da Silva?

You can use AeroLeads to view verified contact signals for Walter Da Silva at efficy Group, including work email, phone, and LinkedIn data when available.

What schools did Walter Da Silva attend?

Walter Da Silva holds Master'S Degree, Information Technology from Ecole Pour I'Informatique Et Les Techniques Avancées.

What skills is Walter Da Silva known for?

Walter Da Silva is listed with skills including Crm, Saas, Agile Project Management, Business Intelligence, E Commerce, Software Project Management, Sql, and Architecture.

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