Celebrated recruiter in multiple areas of the business ranging from high-volume Customer Care roles to Document Compliance roles averaging 10 successful hires per week for the past two years. Consistently exceeded key metrics by 10%. ● Reached out, engaged, and secured candidates for call center and various nationwide roles.● Scheduled and initiated interviews using scheduling software, phone calls, and web conferencing platforms such as Zoom.● Recruited for the following areas: Customer Care, Verification, Document Administration Leads, Title & Registration, Logistics, Regulatory Operations.● Marketed and promoted vacancies on social media platforms, via text and email blasts.● Cultivated partnerships with department leaders and stakeholders, including regular meetings to discuss qualified candidates with the purpose.● Conducted briefing sessions with candidates for interviews and assessments and debrief them afterwards.● Built and maintained company database via the ATS systems.● Compiled job advertisements and posted them on job boards, career portals, and the company's LinkedIn page as well as share blurbs on Instagram.● Collaborated, redesigned, and created best practice content for the talent acquisition team to help align each recruiting team in the department.● Application Tracking Systems (ATS): Greenhouse, Tenstreet● Software as a Service (SaaS): Google Workspace, Okta, Workday

People-centric team leader of 20-30 employees with the ability to multitask and be agile to new processes and company directives in a quickly expanding environment for a company with an average of $14.5B in annual sales. ● Conducted hiring manager interviews for potential new hires. ● Communicated interview feedback and hiring decisions to recruiter.

Utilized recruiting experience to hire and train store leadership and employees in operations and sales. Analyzed various reports to identify strategic ways to increase sales exceeding gross sales of $6 MM in the first year, beating projection by 50%.● Strategized and executed high-volume associate recruiting for new store location. Hired over 80 employees in a week to staff the new store location.● Conducted full cycle recruiting as the business needed. Responsible for prescreening, qualifying applicants, interviewing, hiring, and on-boarding the new hires.● Customized problem-solving techniques appropriately to resolve employee situations. Lead, train, coach and serve as a point of escalation with both employees and customers.● Conceptualized and created the company’s initial social media campaigns and trained the team on how to generate community awareness about the job vacancies, company brand, special programs, and promotions offered at the store location.● Enterprise Resource Planning Software (ERP): Lawson Portal

Inventory management of the 3rd largest West Elm store in the country. Managed product, incoming and outgoing shipments, and maintained a safe and organized distribution stockroom for quick product location ensuring an efficient client experience. Managed rotating inventory of >34,000 units for a store with over $12MM in annual sales.▪ Governed the day-to-day flow of operations and administrative work such as processing invoices, reporting, data analysis, storage space planning, receiving, and inventory management reconciliation.▪ Excellent attention to detail and strong ability to make sound judgment calls.▪ Ability to handle competing priorities simultaneously.▪ Able to embrace and look forward to change, anticipate impact of change and redirect self and others by smoothly shifting gears.

Orchestrated all store operations, including full-cycle recruiting, and provided continuous professional growth and coffee knowledge to ensure success for the boutique and exceeded the annual sales goal of $2MM by 4.5%.● Spearheaded the opening of a new store location; recruited, hired six new employees, trained, conducted new hire orientation, merchandised new stock, and created grand opening buzz through networking events.● Mentored and developed career pathing strategies for employees who wanted to become leaders in the organization and successfully promoted 4 employees into management roles within a year.

Utilized recruiting experience to hire and train store leadership and employees in operations and sales. Analyzed various reports to identify and strategize ways to increase sales exceeding gross sales of $6MM in the first year, beating projection by 50%.▪ High-Volume associate recruiting for new store location. Hired over 80 employees in a week to staff the new store location.▪ Conducted full cycle recruiting as the business needed. Responsible for pre-screening, selecting the applicants, interviewing, hiring, and on-boarding the new hires. ▪ Trained store leaders on standard operating procedures to analyze reporting on prior day business, payroll percentage, sales by department, Internet sales, and daily/weekly business focusing on strategic merchandise moves to increase sales.▪ Conceptualized and created the company’s initial social media campaigns and trained the team on how to generate community awareness about the brand, special programs and promotions West Elm offered via this emerging form of marketing.