Although my title has often been “sales engineer,” I think better terms for what I do are “relationship manager” and “problem solver.” I am passionate about making a corporate-client relationship beneficial to both parties: I help the corporation acquire clients, and then retain them and continue generating revenue from them as appropriate, and I strive to help the client understand and reap the benefits of the product they have invested so much money and time in. I am a telecommunications and IT systems professional who enjoys a technical challenge, but I also have a demonstrated ability to communicate with personnel at any organizational level, form consensus, and deliver results to leadership. I have designed and run training classes, presented in public speaking engagements, and written documentation in support of the sales engineering process.Oftentimes, I have been in the trenches, crafting custom solutions to address specific issues. I have completed many technical projects behind-the-scenes by gathering pertinent pieces of information, assembling a project plan, and monitoring progress of the project from inception to completion. My position is considered “Subject Matter Expert” (SME) with exposure to account key contacts and the authority to guide projects away from problems and toward success.Specialties: Customer requirements translation, cross-functional information liaison, program design, end-to-end system proof-of-concept delivery
Listed skills include Telecommunications, Program Management, Wireless, Cross Functional Team Leadership, and 16 others.