Gregory Walter Email & Phone Number

Appleton, Wi, Us

Appleton, Wisconsin, Us

- Installation, configuration, upgrade, administration, monitoring, maintenance and evaluation of database and needs within the organization.- Assist in ensuring I.S. standards for control, security, and data recovery are understood and followed and that appropriate I.S. computing standards are implemented and maintained – hardware and software. - Install, support and maintain servers or other computer systems, and planning for and responding to services outages or other problems.- Assist with maintaining documentation of the network and systems architecture, operation system software, devices and procedures and communication specifications.- Assists with IS department disaster recovery program.- Assist with administration and maintenance of backup software and media.- Analyze user issues and provide effective solution and provide assistance for escalated help desk issues.- Cross train and support all IS staff positions as needed. - Stay up to date on latest developments in technology and provide suggestions for process and system improvements.- Maintain a professional, courteous and friendly atmosphere for members and co-workers- Positively adapt to unforeseen situations and support corporate decisions.- Work independently with minimal supervision.- Anticipate system and network security/integrity risks and ensure adequate safeguards are maintained.- Ensure credit union licensed software remains current.- Identify opportunities to improve services to the credit union and/or its members through use of new products and technologies.

Appleton, Wisconsin, Us

- Installation, configuration, upgrade, administration, monitoring, maintenance and evaluation of database and needs within the organization.- Assist in ensuring I.S. standards for control, security, and data recovery are understood and followed and that appropriate I.S. computing standards are implemented and maintained – hardware and software. - Install, support and maintain servers or other computer systems, and planning for and responding to services outages or other problems.- Assist with maintaining documentation of the network and systems architecture, operation system software, devices and procedures and communication specifications.- Assists with IS department disaster recovery program.- Assist with administration and maintenance of backup software and media.- Analyze user issues and provide effective solution and provide assistance for escalated help desk issues.- Cross train and support all IS staff positions as needed. - Stay up to date on latest developments in technology and provide suggestions for process and system improvements.- Maintain a professional, courteous and friendly atmosphere for members and co-workers- Positively adapt to unforeseen situations and support corporate decisions.- Work independently with minimal supervision.- Anticipate system and network security/integrity risks and ensure adequate safeguards are maintained.- Ensure credit union licensed software remains current.- Identify opportunities to improve services to the credit union and/or its members through use of new products and technologies.

Green Bay, Wi, Us

- Responsible for managing the instructional process, associated curriculum review and development, and student advising within the area of instruction- Provide educational leadership and work effectively with faculty, administration, and campus support staff including workplace learning services to perform contract work

Green Bay, Wi, Us

I provide technical assistance, answer questions, and resolve computer problems for users in person, via telephone, or electronically. I manage the printing environment in conjunction with the Print Services team, utilizing the uniFLOW print management software. I also provide VDI management utilizing VMware for all staff and students, utilizing Profile Unity for profile management.My primary functions are: - Answer user inquiries regarding computer software and hardware operation to resolve incidents and requests. - Set up equipment for employee and student use, performing and ensuring proper installation of cables, operating systems, peripherals, and appropriate software. - Install and perform repairs to hardware, software, and peripheral equipment, following design and installation specifications. - Maintain records of daily data communication transactions, incidents/requests and remedial actions taken, and installation activities. - Work closely with all IIT staff to analyze and resolve incidents and requests. - Maintain accurate records for college IIT assets. - Maintain documentation for department policies and procedures. - Participate in cross-functional projects. - Provide in person support away from the help desk as needed.- Manage printers college-wide- Manage the uniFLOW print management software- Work closely with vendors to support various systems- Perform VDI management utilizing VMwareMy secondary functions are:- IIT reporting- Image management- Software packaging and management- PDF forms creation and management- Intern training and management

95877 Bezons, Fr

Deployment technician to upgrade the Midwest Regional Office of Guardian Life Insurance from Windows XP to Windows 7.Duties Include:Image computers to Windows 7Install software/peripheralsTroubleshoot issues

Woodbury, Mn, Us

As the Mobile Service Desk Analyst I was the on-site IT support for the Appleton/Green Bay/Wausau campuses in Wisconsin, based out of the Green Bay campus. I provided local support on anything IT related (PCs, laptops, printers, projectors, networks, etc.) and also took calls on the Service Desk as needed.

Green Bay, Wisconsin, Us

I handled end user technology support calls that were made to the Service Desk. I supported Windows and Macintosh operating systems, as well as any peripherals connected to client machines. This includes the repair, maintenance and optimization of the systems. I brought Macintosh support "in-house" to better serve our partners, and integrated them with our Active Directory environment to be able to manage them more effectively. I lead the project to upgrade our imaging process from Business Desktop Deployment 2007 to Microsoft Deployment Toolkit 2008, and started the integration of our imaging process into Microsoft's System Center Configuration Manager 2007 system. I trained partners on processes and software that relate to their computer equipment, and defined business needs to improve our systems. I managed servers on an as-needed basis. I was the main contact for the End User Technology team for the Service Desk improvement project.

Green Bay, Wisconsin, Us

I handled e-mails and calls made to the service desk. I performed hardware and software inventory audits company wide and managed inventory and reservations of equipment. I also created SQL queries and Crystal Reports to track deployed hardware and software.

Minneapolis, Mn, Us

I trained all new backroom team members, and followed through with them to make sure they progressed in their skills. I notified team members of any process changes, and certified team members on power equipment.

I assisted the head coach in statistic tracking and record keeping of the freshman, JV and varsity teams. I oversaw the practices, matches and development of the freshman team; and assisted with the practices and development of the JV and varsity teams. I contributed to the management of the De Pere JV Invite; and assisted in the management of the end-of-season banquet and awards presentation.

Associate'S Degree, Network Specialist

Mba, Technology Management

B.S., Mathematics

Education record