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@infosys.com
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9 phones found area 214, 972, 256, 210, and 469
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Walter Heath is listed as Experienced IT Professional based in Allen, Texas, United States. AeroLeads shows a work email signal at infosys.com, phone signal with area code 214, 972, 256, 210, 469, and a matched LinkedIn profile for Walter Heath.
Walter Heath previously worked as Consultant at Infosys and SQL Developer/Sr. Data Analyst at Solomonedwards. Walter Heath holds Bachelor Of Arts, Computer Science from Talladega College.
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AeroLeads found 1 current-domain work email signal for Walter Heath. Compare company email patterns before reaching out.
I am an experienced IT professional with a diverse background across all phases of the System Development Life Cycle. I have experience gathering and documenting business requirements, creating technical and functional designs, coding, and leading/managing IT Projects and development teams.
Listed skills include Visio, Integration, Requirements Analysis, Sql, and 24 others.
A career timeline built from the work history available for this profile.
Bangalore, Karnataka, IN
Developed advanced SQL queries to pull data and build custom reporting/analytics dashboards for CARE & Development teams to monitor usage and effectiveness of online customer troubleshooting flows. Managed a major system integration/conversion project at Verizon, coordinating with Business Partners, Enterprise Architects thru the design, development.
Wayne, PA, US
Collaborated with Project Managers and Business Stakeholders to determine business unit reporting needs and developed SQL queries to generate control reports to monitor trends/changes in mortgage services processing.
Atlanta, GA, US
Designed and coded data validation scripts in Oracle SQL and Salesforce SOQL for a system conversion at GM Financial to compare and verify the data extracted from the source database systems was migrated/converted correctly in the target system.Worked with project teams to document testing requirements and test plan and build test cases in HP-ALM based on.
Dallas, TX, US
Designed, documented and performed code changes in for enhancements to the Publishing, Billing/Invoicing and Sales systems and provided development support in investigating and resolving issues with nightly batch processes in Production. Created PL/SQL scripts to extract, transform and load data from source DB into target DB for major system.
Saint Louis, MO, US
Subject Matter Expert (SME)/Lead Analyst for the BSS/OSS team in support of User Account Management and On-Call Scheduling systems, interfacing with both internal and external users to gather details and feedback on BSS/OSS tools and determine what enhancements are needed to provide better functionality for the users.
Troy, Michigan, US
Designed, documented and performed code changes for a new Collections process using COBOL, C/C++, UNIX shell scripts and SQL to generate an XML account/customer disconnection notification file to provide downstream Accounts Receivable systems notification that customers had discontinued services with Centurylink
London, England, GB
Performed technical analysis of production fallout orders (ordering tree logic, stacked orders, stuck orders, malformed XML and data mismatch / errors) and provide critical and speedy resolution of issues ranging from data manipulation, SQL scripting and DB updating, reformulating XML to help orders move along in the Amdocs OMS system.
Kennesaw, GA, US
Conducted interviews, document analysis, business analysis and facilitated requirements gathering sessions between the business, IT and external vendors to document business requirements (BRD) documents for enhancements to MetroPCS Billing and Provisioning systems following principles of the Agile software development methodology.
Modified and performed unit testing of C programs to correct errors found in the code and validate the code modifications resolved the issues and did not cause further errors, providing 2nd and 3rd line support on the Amdocs Billing System at US Cellular Corporation, including investigation and resolution of fallout orders ranging from data manipulation.
Overland PARK, Kansas, US
Supported the Customer Service (CSM) and OMS (Order Management) applications on the Ensemble Billing System by investigating and resolving issues within the CSM and OMS applications and Tuxedo Services HP Unix systems.Modified C/C++ programs to resolve issues caused by application/program errors in the batch and online processes. Identified and provided.
Subject Matter Expert (SME) for the project teams leading the gathering and documenting of business requirements and creation of functional specification documents (FSD) for technical solutions, adhering to concepts of Agile software development methodology.
Facilitated requirements gathering meetings with internal customers and vendors to document user stories and use cases to build the business and functional requirement documents for enhancements to MetroPCS eCommerce and Web Payments applications/systems following concepts of Agile software development methodology.
Hanover, MD, US
Analyzed current processes, applications, and systems to document recommendations for improvements and lead the gathering and documenting of business requirements for new Mobile phone service offerings.
Wayne, PA, US
Created and executed project work plans and maintained project management documentation in managing new hardware implementation and application development projects to meet the business needs based on changes to regulatory requirements or new healthcare partner integrations.
Houston, Texas, US
Supported the implementation of a Cornerstone Learning Management System (LMS) at Invensys and coordinated all aspects of the quality assurance process to ensure the user and course data from the old LMS system was transferred into the new LMS system correctly.
Southlake, TX, US
Interfaced with business clients to determine their e-learning solution needs and provide recommendations for which ACS product offerings would best meet their needs. Provided project management, analysis and system support to ACS clients/customers using the ACS Learning system and products.Managed service agreements, deliverables, tracking of product.
Chicago, IL, US
Technical Architect @ AT&T Long Distance, Richardson, TX - (1/2005 – 12/2007)Subject Matter Expert (SME) and development technical lead in all phases of the product development life cycle including requirements analysis, conceptual design, project estimation, detailed design, software construction and deployment for the CSM (Customer Care).
Round Rock, Texas, US
Performed analysis of the Amdocs Billing system that Western Wireless had implemented and assessed the knowledge and skills of the Production support team members to provide recommendations for training and created training materials to conduct training classes on the Bill Formatting and Invoicing application and its function within the billing.
Dallas, TX, US
IT MANAGER (5/1999 – 10/2002)Managed day-to-day activities for team of 25 developers and 2 architects handling the design, development and implementation of enhancements to the Telegence (Amdocs Ensemble) Billing system that produced invoices for all Cingular customers across 10 states covering the Cingular Southwest, Midwest and West market.
Knoxville, TN, US
Taught Introduction to Java and Introduction to SQL courses, illustrating the basic fundamentals of effective and efficient programming and database querying techniques emphasizing software development best practices.
Coded new programs in COBOL, C and Unix Shell Scripts as part of new billing platform being implemented by BellSouth for pay (coin-operated) telephone service.
Columbus, GA, US
Supported mainframe jobs in the processing of credit card and financial transaction investigating program/process errors and job failures to determine root cause and performing code changes when needed in JCL, COBOL and Assembler programs to resolve errors.
Provided desktop support to staff at USGS, including troubleshooting and resolving hardware/software errors, purchasing, installing, and configuring new hardware/software, and maintaining inventory of all hardware/software and software licenses.
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Walter Heath is listed as Experienced IT Professional.
AeroLeads has found 1 work email signal at @infosys.com for Walter Heath.
AeroLeads has found 9 phone signal(s) with area code 214, 972, 256, 210, 469 for Walter Heath.
Walter Heath is based in Allen, Texas, United States.
Walter Heath has worked for Infosys, Solomonedwards, Randstad Technologies Us, Dex Media, Inc, and Kellymitchell Group, Inc.
You can use AeroLeads to view verified contact signals for Walter Heath, including work email, phone, and LinkedIn data when available.
Walter Heath holds Bachelor Of Arts, Computer Science from Talladega College.
Walter Heath is listed with skills including Visio, Integration, Requirements Analysis, Sql, Sharepoint, Agile Methodologies, Solution Architecture, and Software Documentation.
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