Walter is living the dream where his kids have graduated from college, and are pursuing their passions. The apples didn’t fall too far from this tree. Walter is a Metrics Geek dedicated to helping organizations do things better and faster. Walter works with cool people to take on issues like: - creating strategic plans - leading changes within organizations - improving processes and strategies - analyzing large amounts of data Questions he is used to answering: - How do I focus my staff’s time on the high-gain clients? - How do we get these 7,000 people ready and trained? - How can our college graduate more multicultural students? - How many staff do I need to answer 450 calls/hour within 2 rings? - What do I need to do to change the world? He’s pretty good at: - Developing a strategic plan in 4 to 8 hours and then help you execute on it (that's really what it's about) - Meeting with 6 people in your organization, and then tell you at least 10 ways you can streamline, grow market share, or improve customer satisfaction - Training small and large crowds - Showing you how to manage your processes with any technology you have