With over 14 years of experience as the VP of Services at CrossConcept, I deliver cost-effective and best-practice processes to small and medium-sized businesses in various industries using our award-winning PSA solution. I have the project management and system engineering credentials, as well as the professional services automation expertise, to help clients optimize their time, expense, resource, project, and invoicing management, and increase their margins and customer satisfaction.My mission is to enable service providers to achieve the next level of utilization and efficiency for their teams, by leveraging the power of a single consolidated system tailored for professional services. I lead and mentor an experienced team of program managers, project leads, project managers, and project coordinators, and partner with clients to design and implement proven solutions based on their needs and goals. I also oversee the setup and management of the Project Management Office, ensuring the standardization and optimization of PMO policies, processes, and procedures.
Listed skills include Enterprise Software, Integration, Project Management, Crm, and 27 others.