Implemented supply chain optimization applications and coordinated solution delivery activities for customers in manufacturing and logistics industries as lead functional consultant. • Led requirements analysis for standardizing constraint-based scheduling applications and processes across 50+ fabrication and assembly / installation sites, shaping integrated scheduling solution for aerospace manufacturer. • Improved aerospace supplier's production routing data quality 86% by designing data mapping / analysis tool for master production scheduling (MPS) application and collaborating with planners. • Implemented scheduling optimization model for mixed product pipeline, increasing throughput 3.5% for capacity of 1.5M barrels per month.

Designed new features based on customer feedback, created user documentation, and supported consultants in delivery and pre-sales organizations. • Developed sales demo for protein planning model and coordinated integration of customer-specific solution into new library within MPS application. • Created 2 training modules and 3 capability videos, addressing gaps in product knowledge documentation.

Coordinated end-to-end order fulfillment activities including order entry, job planning and execution, through billing and payment for customers in healthcare, retail, third-party logistics, and service industries. • Launched dynamic mapping tool for tracking work 100+ preferred vendors to facilitate faster turnaround on future customer requests. • Developed standard templates and policies for vendor communication, improving service quality and order documentation procedures. • Trained full-time Account Coordinator, ensuring accurate order entry, quality job execution, and timely billing.

Supported Siemens Healthcare’s SAP systems development and managed workflows related to application change requests and upgrades. • Designed and implemented disruption of service resolution process, minimizing downtime for 10+ IT systems. • Consolidated 750+ functional requirements for ERP migration of an acquisition, allowing senior systems analysts to maximize time with key stakeholders. • Produced reports for tracking progress on work order requirement documentation and testing.