FutureRx™ is changing the paradigm of the pharmacy benefit industry by allowing you to reclaim control of your prescription drug benefit program with cutting-edge technology that includes innovative administrative, operational and clinical services solutions. Our “PBM in a Box”™ solution delivers a fully functional PBM on day one, including the people, processes, and technology necessary for you to operate your own PBM. Choose to transfer day-to-day operations to FutureRx™ from your current PBM immediately or take control as your comfort and human capital levels dictate, one process/operation at a time. Whether you want to start taking back control slowly or fully function as your own PBM on day 1, FutureRx™ offers a model that aligns with your business need.The FutureRx™ platform (technology and services) was purposefully designed and built to meet the complex and continuously evolving government sponsored program compliance and regulatory requirements. FutureRx™ is 100% out-of-the-box compliant with Medicare and Medicaid rules and regulations; however, our flexible and intuitive systems accommodate all lines of business.The best part is, WHEN you own your own PBM, you can increase shareholder equity, reclaim control over your prescription drug spend and operations, own your data, increase member satisfaction, and improve performance metrics. FutureRx™ provides health plans with the complete toolbox to control their own destiny—from pharmacy spend to compliance to quality. FutureRx™ provides the opportunity to take back the power over your prescription benefit by making it feasible and profitable for you to be your own PBM.

• Fostered positive relationships with clients and provided key solutions (both internal and external) to achieve business goals.• Partnered with Information Technology to guarantee specifications of client contracts are being met.• Forecasted trends and reported findings to customers and executive management, leveraged customer insight to support and develop strategies and tactical plans to achieve objectives.• Proactively managed all account contracts to insure a high level of customer satisfaction and the highest level of account renewals.• Demonstrated strategic leadership by managing large accounts with a minimum $100 million in client revenue.

• Planned, directed, and coordinated account management activities related to data collection, analysis, and reporting.• Utilized broad range of leadership, research, analytic, and technical skills, combined with significant external and internal client engagement, to understanding tactical business issues and identify strategic business opportunities.• Determined how to effectively use data to meet specific customer needs for intelligence, insight, analyses, and solutions.• Served as the client interface during implementations and responsible for understanding core product features and functions as the subject matter expert.• Managed a team of account managers to ensure client satisfaction through problem resolution, strategic engagement, and achieving client’s business objectives.

PMSI is a prescription benefit manager providing workers’ compensation solutions to insurance payors, state workers’ compensation funds, employers, and third-party administrators.• Directed strategic account management activity, inclusive of solution development, project implementation and ongoing management. • Coached staff on cross-functional techniques with other departments within PMSI to build client specific business and technical plans. • Established strategic approach for projects based on clients’ business needs; align project strategy with goals and objectives to achieve intended outcome.

Prime Therapeutics provides complete pharmacy benefit management services to Blue Cross and Blue Shield• Developed strategy to shift carve-out prescription business into BCBSF.• Promoted pharmacy and medical integration as a market differentiator and tool to reduce overall cost.• Educated consultants, TPAs, and brokers to create advocates for BCBSF’s value. • Trained account management team on interpreting data metrics and recognizing client trends.

• Responsible for managing forty client relationships to provide service and healthcare solutions.• Foster client understanding of programs and develop results based upon their diverse business needs.• Responsible for revenue growth, increasing client satisfaction, and winning against strategic competition.• Developed benefit analysis model to expedite cost containment strategies.• Responsible for training new Account Managers on systems and analyzing management reports.• Analyze client data for cost-cutting opportunities.• Communicate Account Management functions to prospective clients during the sales process and assist in new client implementations.