I am responsible for the analysis and review of various sensitive regulatory reports (FR Y-9C, Call report, CCAR, 10-Q/10-K), presenting as a global lead to senior management and stakeholders prior to the FED filling. I made an improvement in standardization, automation, accuracy, cost reduction and time saving in multiples schedules.

I managed the production of daily reporting and analysis for the Financial & Capital Markets business’s such as, income and balance sheet for Money Market Desk, Sales & Trading Desk, daily liquidity, FX asset and liability balances, daily deposits to support liability management and reporting to the FED. I enhanced the Risk pack reporting for the FED with automation, time saving, quality controls and cost reduction.

Preparing monthly P&L statements, Flash results/highlights, annual planning and periodic forecasting processes, ad-hocs requests, maintenance and improvements of financial models to assess current and projected financial performance for monthly and quarterly reporting packages for senior management; focusing on key indicators and detailing financial performance relative to Plan/Forecast/Outlooks. Lead of expense process preparing detailed variance analyses with explanations of results and drivers to management and stakeholders.Achievements:• Successfully completed the Plan Forecasting period 2019 with outstanding results.• Improved and stabilized the retail expense and revenue share process calculation for our stakeholders with increased transparency including Standard Operating Procedures package for all processes.• Vital role opening successful communication channels between Chicago and Costa Rica.• Leader of the VOE/council initiative.

Leading and coordinating Banking and Corporate Mexico Qmemo analysis against the legacy procedure to be prepared for USRRI Platform. Analysis performed to comply with the US FED System for Latin America (LATAM) North America (NAM) and Mexico. Developed multiple communication channels boosting immediate resolutions through IMR, CPRs, incidents, tickets, and escalations with senior management. Knowledge in different financial products including: Loans, Securities, Derivatives, Debt, Deposits and Cash and Due.Achievements:• Positioning Mexico as the Top Region with Qmemo Analysis over 3 quarters consecutively, first time in three years targeting 100% of reporting points analyzed, well recognized by stakeholders.• Issues reported as part of the Qmemo adoption process analysis previously pending for 3 years were successfully addressed and properly secured.• Trainer of multiple financial analysis trainings within USRRI; therefore, increasing the issue resolution response from analysts.

Prepared reconciliation analysis for Basel Department pointed as the key contact for Mexico. Experience with Global Consumer Banking products over NAM, LATAM and Mexico. Performed all financial cycles through a treasury process, decomposition, and gross and credit losses complying with Basel standards; including threshold permitted, as it is mandatory by Risk Weighted Asset. Appointed as the Lead for talent activities such as Social Responsibility, VOE and Controls.Achievements:• Generated ≈ $35,000 in annual saving through automation templates and macros. Highest-ranked bright ideas submitter.• Employee of the Month (2016) in Regulatory Reporting department based on cost reduction and performance.• White Art Level Certification at Citi Lean.

Prepared accounting and financial reports for Basel executing retail information from different businesses for Citi into Optima retail platform. Testing all financial reports to identify and resolve banking financial gaps. Planned the Management Control Assessment for audit purposes with different geos in Argentina, Costa Rica, Mexico, Brazil, and North America.Achievements:• Reengineering over $25,000 in annual savings by implementing process automation.• Employee of the Month for Regulatory Reporting Department during July and September 2015 due to process standardization.

Evaluation and analysis for credit ratings for corporate and retail customer. Pointed as the Subject Matter Expert in Net Connect. Helpdesk support functions including but not limited to: data analysis, financial profiles, configuration issues, and customer satisfaction evaluations regarding metrics and productivity.Achievement: Data Base development for technical assistance causing increased metrics which minimized timing responses.

Network administrator conceived, deployed and established networks, extended network support, and responsibly addressed urgent issues.Achievement: Successfully prevent a network firewall attack securing a very important amount of data.

Customer service representative for HP hardware and software products; excellent communication techniques and skills in building customer service rapport.Achievement: Promoted to SME in Digital Software and winner of customer satisfaction surveys.