Michael Walters Email & Phone Number

Herriman, Ut, Us

Draper, Utah, Us

Run the daily functions of the Human Resource (HR) department of an Inc. 5000 golf and lifestyle brand, including HR planning, recruitment and selection, performance management, function evaluation, total rewards, employee participation and communication, health and safety, and payroll. Also managed basic IT functions and administered Domo business intelligence.- Recruit and retain top talent for all divisions of Black Clover- Provide a new hire orientation process that properly introduces new employees to the corporate culture and policies- Maintain and audit personnel files to ensure they are complete and compliant- Act as liaison between the company and outside legal and professional resources to ensure that all employment policies and procedures follow current laws and regulations- Designed, managed, and administered the Domo business intelligence implementation project, within budget and on schedule.

Bentonville, Arkansas, Us

Design and conduct training and development programs to improve individual and organizational performance.- Assess training needs through surveys, interviews with employees, focus groups, or consultation with managers, instructors, or customer representatives.- Design, plan, organize, or direct orientation and training programs for employees or customers.- Develop alternative training methods if expected improvements are not seen.- Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.- Monitor, evaluate, or record training activities or program effectiveness.- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.- Offer specific training programs to help workers maintain or improve job skills.

I oversaw the operational performance of the company through managing sales, leases, finance, administration, compliance and general operations in order to support financial success. Responsible for all aspects of human resources personnel management.

Provided facility-level leadership in all areas of Human Resources that affected employees at the West Jordan, Utah production facility. Acted as an internal consultant to management to ensure the efficient and effective delivery of Human Resources services to employees of the facility. Provided management with guidance on decisions affecting day-to-day employee management issues as well as long-term strategies to achieve positive business outcomes.Planned, implemented, coordinated, and assessed plant accident, fire prevention, and occupational safety and health programs, utilizing knowledge of industrial safety-related engineering discipline and operating regulations.- Implemented changes that increased the facility Annual Safety Audit Score by 21.7% year-over-year during my first five weeks of employment.

Washington, Dc, Us

I was assigned to a unit that supported the NATO Supreme Allied Command. This provided me with experience in international HR.- Assisted with the execution of HR policies and programs to recruit, coach and develop leadership, manage performance, and drive employee engagement and development of the enlisted, officer, and civilian personnel to best support the US Navy mission.- Member of a project team at Navy Personnel Command that ensured that Navy Reserve personnel were assigned to the most effective units and that they were drilling and training in sites that were strategic for the Navy, yet convenient for the member.- Created an asynchronous online training course on budgeting that is available to 400,000+ officers and enlisted members across the fleet in both the active and reserve forces.

Fort Worth, Texas, Us

- Administered all of the field HR and Training functions for 250+ stores and 2,000 employees in Texas and Oklahoma.- Administered a region-wide initiative to teach three half-day courses that focused on the core fundamentals sales and service in the pawn industry. Achieved 95% completion of all courses for 2,000 employees. The region posted an increase of almost 10% sales growth over the prior year.- Integrated the HR and talent and development functions into one role, which improved efficiency and reduced expenses.- Executed strategies to increase organization, team and individual performance to improve the business’s capabilities to deliver against its goals. Provided expertise in the areas of leadership and executive team development, and organization effectiveness.- Evaluated and implemented a third party mobile eLearning platform which dramatically reduced training costs by virtually eliminating the need for classroom based courses. It also increased course completion rates and customer service capabilities by making training available on devices other than those on the front counters.- Managed project to implement a new eLearning based onboarding program. Collaborated with field management to develop the curriculum. Debuted 20 courses on go-live day that tied seamlessly to the LMS, ensured consistent delivery, and supplemented necessary on-the-job training.

West Jordan, Utah, Us

Retained by Cyprus post merger and integration to direct all aspects of human resources, workforce management, compliance, and risk management for a full-service financial institution with 60,000 members and $600M in assets.- Upon assuming leadership, conducted an analysis to uncover learning and development and HR deficiencies in the credit union and constructed a strategic action plan to correct identified issues over a three-year period. Prior to this, the organization did not have a formal HR or Training department.- Member of the senior management project team that implemented new CRM system. As such, I developed a CRM project implementation plan and conducted regular and accurate updates, conducted successful negotiations with internal and external parties for project completion, and coordinated with clients for necessary follow up regarding software processes and modifications.- Led a seven member staff in managing performance and engagement of a 250+-employee workforce spread across 16 branches; directed policy development and implementation, salary management, benefits administration, performance evaluations, state/federal compliance, and staff training programs.- Formalized the learning and development function for the credit union by creating a corporate university, implementing an LMS under budget and on time; designed and presented a comprehensive sales and service curriculum and new hire orientation.- Served on the Business Loan Committee, analyzing and making decisions on small business commercial loans.- As a member of the Executive Management team, enhanced customer relations by reducing fees, boosting fee waivers, and migrating clients to less-costly distribution channels, including online banking options.- We utilized the following software solutions: Success Factors (applicant tracking, lms), ADP (payroll, taxes, benefits),

Directed all aspects of an employer-based financial institution serving 2,000 members and representing more than $2M in assets; ensured all activities aligned with polices established by the Board of Directors. This also included all customer facing and over the phone customer service.- Managed a $300K operating budget and supervised a three-member staff in driving financial performance and minimizing risk for members, employees, and the credit union.- Due to size and resources of the organization, was required to be extremely cost-conscious and protect organizational resources.- Developed and implemented programs, policies, and best practices for the credit union and defined strategic and administrative direction for human resources, marketing, accounting, and audit functions.- Drove merger with Cyprus Federal Credit Union, focusing on integration of accounts, staff, and employee compensation and benefits packages over a ten-month period.

Masters, Business Administration

Human Resource Management Certificate, Human Resources Management/Personnel Administration, General

Bs, Accounting

Associate Of Arts (A.A.), General Studies

General Studies, General Studies