Led two teams of analysts in conducting comprehensive threat assessments to identify and prioritizepotential risks to the customer’s assets, networks, and infrastructure.• Directed teams to implement robust cybersecurity measure, safeguarding a multi-billion dollar retailer and a multi-million dollar education company against cyber threats, resulting in a reduction of cyber incidents and ensuring compliance with industry standards.• Established key performance indicators (KPIs) and metrics to measure the effectiveness of threat analysis processes and identify areas for continuous improvement.• Developed and implemented strategic plans and protocols for threat detection, analysis, and response,resulting in a significant reduction in security incidents.• Proactively monitor technical issues pertaining to the services provided to the customer and makerecommendations to reduce the risk/impact of similar future problems.• Direct oversight of a team of cyber security analysts proficient in utilizing Google Chronicle, Swimlane, Vectra, and Palo Alto Cortex XDR to monitor and safeguard customer networks, ensuring comprehensive threat detection and mitigation strategies.

• Successfully managed the implementation of a new communication system, coordinating teams, and ensuring on-time delivery.• Proficient in managing Windows and Linux environments, virtualization technologies (VMware, Hyper-V), and cloud platforms (Azure).• Led change management initiatives for the adoption of new technologies, minimizing resistance and ensuring smooth transitions for end users.• Elevated network security by aligning firewall configuration with best practice standards and routinelyconducting vulnerability assessments, resulting in a notable reduction in security incidents.

• Directed the training program in Arkansas, resulting in a 3-tiered system based on knowledge of RPA SOC applications and hardware. This has led to a better knowledge base of all personnel, impacting both mission readiness and industry knowledge.• Managed a 24x7 IT Helpdesk, supporting backend systems (Backup Exec, VMware, Cisco, Windows Server 2016) and customer-end devices (PCs, Laptops).• Developed technical procedures, for basic network and server administration and acted as a trainer to lower-level technicians.• Innovated a no-cost solution using existing resources allowed for the full reduction of $37.5M from RPA SOC lifecycle costs within a budget constrained environment. • Led team installing all aspects of a new data center with a total cost of $5M while supervising old data center.• Managed enterprise-wide IT support of 60 end users, 80 work stations across four different classifications, and multiple devices on an Active Directory domain.

- Provided help-desk services as well as user and administrator training to military personnel on the RPA-SOC suite of hardware and software including all of the technologies listed below.- Applied patches and upgrades to the network as needed.- Imaged and maintained all classified and unclassified mission and mission support workstations in accordance with the Project Management Office directives and guidance.- Assisting customer to define, document, and integrate required computer, communications, and intelligence capabilities to enhance RPA-SOC missions- Maintain proprietary and commercial off the shelf equipment in an operationally ready state.Relevant Hardware/Software Experience - Active Directory, Cisco 3850 Switches and Routers, Backup Exec, vCenter, Tripwire, Solarwinds, Sharepoint, Zeus, VX-160, VoIP/VoSIP, Security Center for ACAS (Assured Compliance Assessment Solution, Linux/Unix, TACACS+ for authentication and authorization for cisco devices (Cisco ACS), Catalina/Tacitview, Piranha Encoders, Microsoft Windows Server 2008, ClearComm, Meridian, Extron Video Matrix, and Microsoft Office Products.

• Certify systems are operated, maintained, and disposed of in accordance with internal security policies and practices.• Implemented NIST controls to ensure compliance with federal cybersecurity requirements, resulting in a successful audit and maintaining a continuous ATO (Authority to Operate) status.• Develop and maintain an accreditation package for the systems monitored.• Make sure all users have the requisite security clearances, authorization, need-to-know, and are aware of their security responsibilities before granting access to the IS.• Conducted regular risk assessments aligned with NIST guidelines, identifying vulnerabilities and recommending mitigation strategies that led to a reduction in critical security risks.• Perform network monitoring for the purpose of identifying deficiencies.• Coordinates with the Program Office, lead CM, and customers to determine a process for change reporting.

● Primary responsibility is to maintain proprietary equipment via our Operations Center (POC) in an operational ready state and assist operations teams with solutions to real time issues, both computer and communications.● Assist customer to define, document, and integrate required computer, communications and intelligence capabilities to enhance POC missions.● Systems monitored include: NIPRNet, SIPRNet, JWICS, internal/external voice communications system(s), VoIP, and video dissemination.● Manages the assigned IT/communications environment with privileged access at the network level for the mission equipment. ● Manages infrastructure devices and systems using software that is available.