Dynamic professional with a history of outstanding achievements in the automotive industry overcoming new challenges... wcstraus@hotmail.com Mobile 404-548-5300Maximizes profitability and market penetration while preserving customer service integrity. Focused on developing substantial contributions to bottom line objectives and profit goals. Systematically analyzes strengths and weaknesses to implement improved processes and tools. Integrates quality service through effective staff training, motivation, and customer-oriented policies. Fosters a positive, team-building atmosphere where pride and motivation reflect results.
Listed skills include Customer Retention, Account Management, Customer Satisfaction, Crm, and 38 others.