Victoria Walters Email and Phone Number
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I am a people advocate, who has been working for the past 5 years in user research and design. I love talking to customers and then being that voice to help drive decisions within the organization for their benefit. I am passionate about doing research the right way, which for me means keeping the user at the center! I enjoy working in a collaborative environment with like-minded teammates. Specialties: Experience design, user research, information architecture, usability testing, facilitating workshops, user interviews, culture mover and shaker
Vanguard
View- Website:
- vanguard.com
- Company email:
- privacy@vanguard.com
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Senior User Experience ResearcherVanguard Mar 2022 - PresentValley Forge, Pa, Us -
User Experience ResearcherVanguard Jan 2021 - Mar 2022Valley Forge, Pa, Us -
Associate PhotographerTessa Marie Images Dec 2015 - PresentAssociate Photographer for Tessa Marie Images capturing love and wedding days in their entirety.
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User Experience ResearcherKorn Ferry Jul 2020 - Dec 2020Los Angeles, Ca, Us• Served as lead UX researcher responsible for planning and implementing user research strategies and methodologies.• Established relationships and collaborated across teams including design, product, sales, and customer support to perform research and positively influence research buy-in.• Planned, facilitated, analyzed and reported on research including user interviews, surveys, early adopter programs, competitive analysis, and usability tests across the organization.• Coached the junior UX researcher on the team to write more effective reports and deliver findings to stakeholders in a clearer and more efficient format. -
Freelance User Experience DesignerSartography Jan 2020 - Oct 2020Staunton, Virginia, Us• Contributed to a lean and mean team to develop information architecture, design patterns, and high fidelity UI designs for a clinical research study platform for UVa over a 5 month period.• Designed screens for UVa's research platform using Material Design and design standards to ensure increased usability for over 75 clinical researchers.•Prototyped training module responsive web app to aide parents of autistic children, with life skills. -
User Experience ResearcherFrontline Education Jul 2019 - May 2020Malvern, Pa, Us•Specialized in discovery customer interviews, unmoderated usability study setup, and stakeholder alignment workshops. •Implemented and trained product and design team on research tool, UserZoom, which allowed for faster testing by 3 weeks per project.•Served as dedicated UX research resource for UX design and product across 7 departments throughout the organization.•Played a key role in scaling UX Ops by conducting tool evaluation, bringing in UserZoom and assembling a research contact repository. -
Consultant, Experience Research & DesignIntevity Jun 2018 - Jul 2019Franklin, Tennessee, UsServed as UX/UI designer on Department of Labor leading the design effort to move from Flash to HTML5.Led design review meetings with client bi-weekly using Invision and communicated with client regularly on changing requirements.Designed with usability, best practices, accessibility, and current design standards as top priorities. Intevity is a digitally-focused management consultancy who believes technology’s impact on business is ineffective without alignment, relevance, and velocity. Since 2003, we have been delivering world-class service to Fortune 500 companies across Financial Services, Healthcare, Insurance, Media and Retail as well as Non-Profit and Government Agencies. Through design thinking, pattern recognition, and deep technical acumen, we execute end-to-end solutions organized around meaningful business outcomes. -
Business Experience DesignerIntevity Jun 2017 - Jul 2018Franklin, Tennessee, UsServed as UX/UI designer through major branding changes and learned design interaction software to deliver assets to the client. Scribed, performed project management, planned and participated in a requirements gathering workshop, created PowerPoints and visual designs for government projects. Performed market research for digital transformation, the financial and pharmaceutical industries aiding the C-suite in pre-sales activities and pitches. Planned, participated, and created slide decks for client participatory workshops. -
User Experience ResearcherPepperjam Apr 2017 - Jun 2017Philadelphia, Pa, UsShort-Term contract role with Pepperjam working on a usability study with the Bath & Body Works mobile application. Co-developed study recruiting criteria and drafted recruiting screeners. Supported senior researcher in the form of study logistics, test day prep, and note taking. Mocked up wireframes to clearly communicate recommendations and value of changes developed as as result of user testing. Documented and communicated findings and recommendations through a combination of remote and in-person client presentations. -
StrategistPlannerzone Jul 2015 - Mar 2017Santa Barbara , Ca, UsPlannerzone is a think tank for brand strategy and consumer insights. We help you understand your relationship with the people who own and love your brands. The conclusions drawn from our studies allow our clients to create more effective strategies for product development, sales, distribution, and messaging. Our team has extensive experience researching business decision makers for clients such as Aflac, HSBC, and the Commonwealth of Pennsylvania. We’ve also studied purchase journeys and switching behavior for Dell, Apple, Verizon, DirecTV, and others. -
Legacy Spirits Territory Account RepresentativeThe Charmer Sunbelt Group Jun 2013 - Jul 2015Us•·Designed several product sheets using Excel with graphics including a 26-page craft spirits portfolio aiding in a 150% growth of the business.·Scheduled meetings, staff trainings, lobby samplings, approved print jobs, attended meetings, established rapport and submitted orders on a daily basis.·Managed and grew business 15% in a territory of over 140 accounts and collaborated with 3 internal sales teams to exceed monthly team distribution and volume goals. -
Legacy Wine Territory Account RepresentativeThe Charmer Sunbelt Group Jul 2012 - Jun 2013Us·Designed several product sheets using Excel with graphics including a 26-page craft spirits portfolio aiding in a 150% growth of the business.·Scheduled meetings, staff trainings, lobby samplings, approved print jobs, attended meetings, established rapport and submitted orders on a daily basis.·Managed and grew business 15% in a territory of over 140 accounts and collaborated with 3 internal sales teams to exceed monthly team distribution and volume goals. -
Off-Premise Sales Representative-Management Development ProgramThe Charmer Sunbelt Group Feb 2012 - Jul 2012Us·Received honors in the Charmer-Sunbelt Apprentice Course covering wine and spirits education and became a certified beverage professional.·Insured execution of supplier promotions and product placement of all Capital Wine and Spirits brands. ·Impacted 29 stores in Chester and Delaware Counties selling in new products and expanding growth ofexisting ones. -
InternA2Z Internior Fashions Dec 2010 - Sep 2011Help get website up and running so that we can start social media marketing. Send out customer service and feedback letters.Enter Interior Fashions' contests.
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Store Executive InternTarget Jun 2011 - Aug 2011Minneapolis, Mn, UsTrained to be an executive team lead by learning store operations from the ground up.Worked on a project with assets protection specifically in cosmetics to create an increase in sales and backroom location accuracy. Lead the building during leader on duty shifts. -
Account Management InternTierney Jan 2011 - Apr 2011Philadelphia, Pa, UsHelped account management with projects for TD Bank , Bayer and APU.·Assisted with the creation of customer facing presentations and collateral. -
InternFivebyfifty Feb 2010 - Apr 2010From Seoul to Singapore, Tokyo to Taipei and Beijing to Bangkok, Five by Fifty supplies intelligence on consumer behavior to world-class companies in retail, beauty & wellness, fast-moving consumer goods, business services and leisure & hospitality.
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Talented Tenth InternWells Fargo Home Mortgage 2010 - 2010San Francisco, California, Us• Interned for WFHM in the Chester Fulfillment Center for a 10 week summer program.• Learned about the life of a loan through shadowing employees in all areas.• Worked on an intern challenge project with fellow interns to improve Wells Fargo Home Mortgage customer service. -
Mentor And Literacy InstructorItsrg At Temple University Jun 2009 - Aug 2009Mentor and Literacy Instructor, BITSMentored 10 high school age Philadelphian teens (every week day) employed by Work Ready Philadelphia.The students were building information technology skills and using these skills to make suggestions for improving Philadelphia's Wissahickon park. I mentored and instructed the technological skill lessons.
Victoria Walters Skills
Victoria Walters Education Details
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American Graphics InstituteUx Design Certificate -
General AssemblyUser Experience Design Bootcamp -
Fox School Of Business At Temple UniversityPre-Med Track -
Temple University JapanInternational Business -
Temple University - Fox School Of Business And ManagementMarketing -
Central Dauphin High SchoolDiploma
Frequently Asked Questions about Victoria Walters
What company does Victoria Walters work for?
Victoria Walters works for Vanguard
What is Victoria Walters's role at the current company?
Victoria Walters's current role is User Experience Researcher at Vanguard.
What is Victoria Walters's email address?
Victoria Walters's email address is bo****@****aol.com
What is Victoria Walters's direct phone number?
Victoria Walters's direct phone number is (800) 439*****
What schools did Victoria Walters attend?
Victoria Walters attended American Graphics Institute, General Assembly, Fox School Of Business At Temple University, Temple University Japan, Temple University - Fox School Of Business And Management, Central Dauphin High School.
What are some of Victoria Walters's interests?
Victoria Walters has interest in Social Services, Children, Environment, Education, Poverty Alleviation, Disaster And Humanitarian Relief, Health.
What skills is Victoria Walters known for?
Victoria Walters has skills like Social Media Marketing, Marketing, Sales, Account Management, Customer Service, Event Planning, Management, Microsoft Office, Retail, Powerpoint, Microsoft Word, Social Media.
Who are Victoria Walters's colleagues?
Victoria Walters's colleagues are Zack Bunting, Mba, Alysia G., Suzanne Vermeer, Omar G. Huerta, Bfg Consulting, Harry Schreiber, Sandie Gass.
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