Walter Vega Email & Phone Number

As an IT professional, I have a proven track record in project management and service management. I excel in leadership, collaboration, staying abreast of industry trends, enhancing customer satisfaction, and optimizing operational efficiency.I am eager to contribute, seeking opportunities to advance and apply my expertise to ensure the success of projects. I have implemented system upgrades, resulting in a 20% increase in operational efficiency and a 40% increase in revenue.I have feedback meetings for team members, leading to improvement planning and achieving a remarkable 30% reduction in personnel turnover. Additionally, I have directed the end-to-end execution of IT projects, delivering them on time and within budget.I'm always looking to grow my professional network. Feel free to contact me directly at vegasanchez@gmail.comSkillsEnd-to-end IT project delivery using agile methodologies and PMI frameworks. IT Service Management aligned with business needs, SLAs, and KPIs and followed ITIL practices. Proficient in using tools like MS Project or Jira to plan, monitor, and control project execution. In-depth understanding of financial principles and ability to manage project budgets and forecast costs. Expertise in identifying, assessing, and mitigating project risks. Experience in implementing QA processes and ensuring that project outcomes conformed to or exceeded industry standards.Project Manager - Service Manager - Program Manager - Scrum Master - ITIL - Software Developement - Testing Software - Test Data Management - Leadership - Software Factory - Testing Factory - Information Technology - Project Direction - Supervisory Skills IT Management - Negotiation - Program Management - Project Delivery - Project Management - Project Planning - Change Management - Jira - Confluence - Project - Trello