Walter R. Kline Email and Phone Number
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I am Walter “Walt” Kline. I started my professional leadership career by enlisting in the Ohio Army National Guard and later as an Active-Duty Army Officer in the Corps of Engineers. These experiences were formative to my overall outlook in life as the motto for the Corps is “Essayons” which is French for “Let Us Try”. I have applied this motto in both my military and civilian roles working from the C Suite down through the organization to the individuals executing the processes within businesses.Early in my civilian career at Ford Motor Company, the foundations for driving continuous improvement and business system processes were formed. I was a leader for a major Quality System that drove Customer Satisfaction which received corporate recognition. Our department efforts driving process improvements eventually resulted in achieving recognition with two Henry Ford Technology Awards. I was recognized as a leader being selected for the Six Sigma Black Belt training program. I later obtain my Master Black Belt with Lean and Design credentials from Bank of America. I was recruited from the line of business to join the Operational Excellence team as one of the lead instructors for the Enterprise. I was assigned to a team to build the Business Process Management System to mitigate operational risks during the banking crisis. Through a variety of business and leadership roles, I bring a breadth and depth of experience to any organization with a fresh outlook and approach in solving complex issues. My unique background allows me to strategically develop an Operational Excellence culture from the ground floor building a team with Global reach impacting business across the enterprise. We simply asked, “Let us try”.HOW CAN I HELP YOUR ORGANIZATION? Is your organization dealing with questions like:1) Does the organization have clear direction with measurable goals? 2) What is the process maturity in the organization?3) Are we engaging the greatest assets through professional development with process focus and data driven methods?4) Are teams organized to continually drive performance and optimization across all processes?Let’s talk about deployment of the Operational Excellence Model that has the capability of transforming and ultimately impacting the profit margins supporting sustainable operations.Learner, Analytical, Strategic, Responsibility, Connectedness (Gallup’s Strength Finder)
Omada Business Solutions, Llc
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Omada Business Solutions, LlcTexas, United States
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Performance Excellence ManagerJps Health Network Jan 2022 - PresentFort Worth, Texas, UsThe Performance Excellence Manager provides facilitation and direction for performance improvement initiatives utilizing Baldrige Performance Excellence Framework by supporting JPS Health Network improvement teams by leading, coaching and facilitating the project life cycle to full project implementation in support of the Network’s journey towards becoming a high reliability organization (HRO). This role provides subject matter expertise in clinical and operational processes and teach, coach, and mentor PI methodologies in order to improve care delivery and operations.* Leading system wide Total Joint Replacement initiative to develop the quality management system to acquire DNV advanced certification. Driven improvement efforts through Patient Journey mapping to include establishing program metrics. * Leading Perioperative OR Optimization initiative to improve overall utilization with Main OR area as the initial pilot. Establishing operational metrics and scorecard to benchmark performance.* Teach and coach Lean Six Sigma methods to deliver performance improvement and patient experience results. Redesigned the Yellow Belt training and requirements to deliver PDSA improvements applying tools and methods. PDSA's are showing financial impact as the training develops. Currently have delivered four Cohorts through the new training.* Design the Green Belt training and requirements to deliver a hybrid virtual and in-person training. Have completed two Cohorts with significant financial impact.* Supporting the Invasive Labs, PeriOp and Community Health organizations. Leading the initiative to reduce OR TOT. Piloting Business Process Management methodology with Invasive Labs leadership.
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Sr. Director, Global Operational ExcellenceRealpage, Inc. Jun 2016 - Jun 2021Richardson, Texas, UsResponsible for deploying the RealPage, Inc. Operational Excellence Model across the Enterprise. Manage an expanding global team of Lean Six Sigma and Automation experts that both lead and consult process improvements supporting the NorthStar vision of Innovation + Simplicity. Provides continuous improvement methods and tools to deliver significant results to RealPage in the form of financial benefits and customer experience improvements. Act as a change agent and mentor to create and embed Continuous Improvement skills and mindset across RealPage.Key Accomplishments:• The Team in 2020 delivered a ~ $10.5 million in overall value with ~$4.5 million in financial hard dollar benefits. This was a result of partnering with multiple business completing 172 improvement efforts eliminating a ~152K hours of process waste.• Delivered process improvements across multiple business units achieving a ~$6.0 million in value with over 290K hours in capacity improvements during 2017-2019 delivering a 300% ROI. Currently the team has an improvement portfolio over $3.5 million in value. These efforts range from Enterprise level transformation initiatives to basic process improvements generated within various business units by individuals working the process. • Developed training program that uses the basics for Lean and Quality process improvement tools with the virtual Yellow Belt training as the primary delivery.• Building Business Process Management methods combined with process improvements.• Provided critical external consulting and analyst for a major client to help address legal risk in multiple states. -
Sr. Performance Improvement SpecialistJps Health Network Aug 2015 - Jun 2016Fort Worth, Texas, UsProvides consultation, facilitation, and direction for performance improvement programs sponsored by network senior leadership. Supports network process management and improvement teams by coaching and facilitating team leaders in the application of performance improvement tools and techniques. Responsible for managing and directing staff in support of network needs for best practice identification and implementation to meet the increasing demand for innovation in health care delivery.Key Accomplishments• Led a project to improve Medical Supply Distribution to JPS Connection and Homeless Patients reducing 6.25% FTE in the Central Supply process. The new process provides supplies at the point of treatment impacting the patient overall experience.• Created and implemented a Business System approach to improve the Human Resources On and Off Boarding process functions through a systematic top down approach to document the current state processes. Opportunities for improvement are documented and prioritized for implementation as part of the work effort.• Led effort to improve and develop an In-Basket reporting tool for Medical Providers to reduce operational risk associated with Patient care. This was a Patient Safety issue associated with electronic record management.• Selected to lead an effort in the Emergency Department to improve the process in providing alternative treatment for Ambulatory Chronic Sensitive Conditions. This project is worth $3.2 million in funding resources. Worked with the team to identify improved triage method to direct patients to appropriate level of care within the EMTALA requirements.
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Senior Vice PresidentBank Of America May 2003 - Dec 2014Charlotte, Nc, UsBusiness Process Improvement• Provided leadership for continuous process improvement through both the instruction and direct application of Six Sigma and Lean methodologies to drive business results in multiple lines of businesses.• Directly managed the capacity scheduling of an Enterprise resource team to provide delivery and consulting of quality skills development.• Developed strategic projects to support the Consumer Real Estate Servicing line of business to drive quality and cost reduction.Key Accomplishments• Designed and supported the implementation of an Operational Risk assessment process to quantify the overall risk level that was reported to the Board of Directors by the Consumer Real Estate business. Considered a Best Practice in the Risk organization.• Managed the project portfolio for the Consumer Real Estate Servicing area that produced significant improvements in efficiency. Directly consulted on projects for Loss Mitigation, Bankruptcy, Payments and Lien Release.• Managed the Enterprise Operational Excellence Delivery course schedule that provided over 1000 offerings per year. Allowed the capacity for the Center of Excellence team to directly consult businesses on the implementation of quality tools and techniques to solve current process issues. -
Plant ManagerChc Industries, Inc 2002 - 2003• Managed two plant operations with distinct customer segments. Responsible for the P&L of the operations and capital projects. Managed the production, shipping and general plant operations. Key Accomplishments• Reduced a 60 day back order for a key product line resulting in on-time delivery of products to customers.• Managed a Capital expansion project to double the operating capacity for the Industrial Wire product line. -
Quality ManagerAmerican Standard 2001 - 2002• Managed the Quality Improvement Team for a Ceramic Manufacturing plant. • Directly responsible for the internal and external quality data analysis to drive quality improvements and project portfolio.Key Accomplishments• Implemented Statistical Process Control methods for internal quality metrics. This identified a direct process change that caused a negative impact in the slurry mix resulting in kiln cracks.• Analysis of warranty data provided the ability to redirect efforts from past to current quality issues. -
Production Superintendent/Manufacturing Planning/SupervisorFord Motor Company 1992 - 2001Dearborn, Michigan, Us• Managed production operations in the Paint Department for one product line. Responsible for production P&L and staffing levels. • Managed the Launch Team for Paint Operations as the Process Engineer/Supervisor for the Contour/Mystique. Responsible for the process design, tools, facility and training of production personnel to meet launch timeline requirements.Key Accomplishments• Reduced warranty claims as the Team Leader of the Body Sealing Quality area for Tempo/Topaz receiving Corporate Quality Award. • Launched the Body Sealing process for the Contour/Mystique using lessons learned from Tempo/Topaz. Developed a standard identification methodology to communicate quality issues to production. Shared as a Best Practice throughout Paint Operations.• Achieved as a production, engineering and vendor team two Henry Ford Technology Awards in 2001 due to process and material improvements becoming standard processing in all Paint Operations. -
Corps Of Engineer OfficerUs Army 1984 - 1992Arlington, Virginia, UsMajor/Company Commander/Personnel Officer/Operation Research/Executive Officer/Platoon Leader• Led and managed organizations from 30 – 186 personnel. Commanded a company with total responsibility for budget development and control in addition to all assigned personnel and equipment. Responsible for the training and safety of personnel to ensure mission readiness in all positions.
Walter R. Kline Skills
Walter R. Kline Education Details
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Webster UniversityBusiness -
The University Of Texas At El PasoOrganizational Leadership/Examiner Training And Baldridge Based Evalution Of An Organization
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Bowling Green State UniversityManufacturing Technology
Frequently Asked Questions about Walter R. Kline
What company does Walter R. Kline work for?
Walter R. Kline works for Omada Business Solutions, Llc
What is Walter R. Kline's role at the current company?
Walter R. Kline's current role is Performance Excellence Leader currently @ JPS Health Network | Continuous Improvement.
What is Walter R. Kline's email address?
Walter R. Kline's email address is wk****@****lth.org
What is Walter R. Kline's direct phone number?
Walter R. Kline's direct phone number is +170466*****
What schools did Walter R. Kline attend?
Walter R. Kline attended Webster University, The University Of Texas At El Paso, Bowling Green State University.
What are some of Walter R. Kline's interests?
Walter R. Kline has interest in Leadership, Lawn Care, Economic Empowerment, Politics, Education, Human Rights, Golf, History.
What skills is Walter R. Kline known for?
Walter R. Kline has skills like Six Sigma, Business Process Improvement, Process Improvement, Continuous Improvement, Operational Excellence, Lean Manufacturing, Risk Management, Strategy, Leadership, Management, Business Process, Program Management.
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