Zachary Walton Email & Phone Number

Chicago, Il, Us

Chicago, Illinois, United States

• Guide customers around the facility to ensure they go to their proper destination. • Use the facility's Square P.O.S system to process transactions for Fire retail items.• Direct customer inquiries to the proper member of the facility's office staff to ensure they receive the correct service.• Monitor the facility's email and SportsKey software to respond to customer inquires and field rental requests.

Chicago, Illinois, United States

• Explained the company’s tours and cruises to ensure guests were educated on what the Chicago’s First Lady had to offer.• Gave directions around company property and the city of Chicago to ensure guests reached their destination.• Aided guests in pulling-up their electronic tickets and vouchers to ensure they had an efficient experience and the ability to board their vessel.

Chicago, Illinois, United States

• Verified and explained medical insurance benefits to patients to ensure they understood how it affected their physical therapy payments and billing.• Managed clinic scheduling to ensure patients were matched with the appropriate clinician for their needs and scheduled for the appropriate amount of appointments so they could recover in a timely manner. • Communicated patient progress to Physicians, Adjusters, Case Managers, and Attorneys to ensure HIPAA guidelines were met. • Ran… Show more • Verified and explained medical insurance benefits to patients to ensure they understood how it affected their physical therapy payments and billing.• Managed clinic scheduling to ensure patients were matched with the appropriate clinician for their needs and scheduled for the appropriate amount of appointments so they could recover in a timely manner. • Communicated patient progress to Physicians, Adjusters, Case Managers, and Attorneys to ensure HIPAA guidelines were met. • Ran daily reports to ensure copays were taken, patients had open cases, and the correct pre-authorization information were attached to patient’s cases and appointments. Show less

Chicago, Illinois, United States

• Operated the main and secondary cameras for Loyola's men's and women's athletics so fans were able to watch live on NBC Sports Chicago and ESPN Plus.

Chicago, Illinois, United States

• Aided the staff in responding to voicemails and email inquiries that met the needs of the customers.• Utilized IK's Jackrabbit software to manage wait lists, post customer billing information, enroll students into recreation level classes, process class and private lesson payments, schedule make-up classes, and input student absences. • Coordinated with coaches on the evaluation process to see which students were approved to advance to the next class level or invited to tryout for the… Show more • Aided the staff in responding to voicemails and email inquiries that met the needs of the customers.• Utilized IK's Jackrabbit software to manage wait lists, post customer billing information, enroll students into recreation level classes, process class and private lesson payments, schedule make-up classes, and input student absences. • Coordinated with coaches on the evaluation process to see which students were approved to advance to the next class level or invited to tryout for the AAU or Trampoline team. Show less

Chicago, Illinois, United States

• Took incoming calls to answer customer inquiries and address concerns. • Made outgoing phones calls to customers in response to a voicemail or to address a situation.• Checked-In and directed students to their recreation classes to ensure they went to the correct coach and to avoid marking them absent.• Processed leotard transactions using the gym's Square P.O.S system.

Chicago, Illinois, United States

- Operated the main camera for Edgewater's men's and women's home matches so fans were able to watch live on YouTube and Twitch.

Chicago, Illinois, United States

• Inspected the facility to ensure its' cleanliness and functionality. • Oversaw activities to ensure everyone's safety and everything was operating on schedule. • Trained new hires to ensure they were able to successfully perform the Front Desk Associate position.• Coordinated with group leaders to ensure their groups followed facility guidelines and their events were running properly.

Chicago, Illinois, United States

• Guided customers around the facility to ensure they went to their proper destination. • Used the facility's Breadcrumb P.O.S system to process transactions for Fire retail items.• Directed customer inquiries to the proper member of the facility's office staff to ensure they received the correct service.• Monitored the facility's email and SportsKey software to respond to customer inquires and field rental requests.

Chicago, Illinois, United States

• Assisted with displaying assets such as hanging banners and signs that properly conveyed details and maintained club branding.• Aided fans around Soldier Field and SeatGeek Stadium, handled fan complaints, passed out match day giveaways, and monitored fan activation areas that provided a positive fan engagement experience.

Chicago, Illinois, United States

• Aided the staff in pre-game set-up and post-game takedown to ensure a smooth and efficient operation.• Operated the main camera during the team's livestream on YouTube and AUDL.TV to provide viewers a positive viewing experience.

Chicago, Illinois, United States

• Processed in-person and over the phone transactions using the company’s Ticketmaster software.• Answered questions to ensure customers were educated on the show and the Briar Street Theater.• Aided customers in troubleshooting to ensure they had the ability to access their electronic tickets.

Chicago, Illinois, United States

• Greeted guests as they entered the premium clubs to properly set the tone for their experience.• Seated guests to ensure they could get served in a timely manner.• Explained menus and addressed food allergy concerns to ensure guests were informed and to prevent any issues.

Chicago, Illinois, United States

• Answered the phone to address customer inquiries and allow clients access into the facility.• Conducted tours of the facility to potential new and first-time clients to simultaneously show and explain what Lateral had to offer.• Used Google Calendar to schedule appointments for trainers and instructors.• Used Lateral's Mindbody software to process gym merchandise and refreshments, check-in and sign-up clients for group fitness classes.

Evanston, Illinois, United States

• Sold walk-up tickets and assisted in the distribution of player guest tickets to ensure a positive fan engagement and game day experience.• Checked university I.D cards to allow students access into games. • Helped fans and students troubleshoot issues while trying to gain access into games.

Chicago, Illinois, United States

• Used the company's Square P.O.S system to maximize mini golf and season ticket sales.• Patrolled the area to ensure the course's cleanliness and functionality. • Explained the pre-game process to customers to ensure they knew the rules and how to navigate the course.

Chicago, Illinois, United States

• Assisted with scanning tickets and boarding passengers on tour boats and water taxis to ensure a smooth and positive operation. • Acted as a liaison between the boat crew and the staff on the dock to ensure everyone was on the same page.• Used Wendella's Rocket Rez P.O.S system to sell tickets, issue, and apply gift cards.

Chicago, Illinois, United States

• Provided guests with appropriate check claims for belongings, including coats,umbrellas, and approved parcels.• Maintained organized and orderly coatrooms to ensure an efficient work space and operation.• Collected and deposited the appropriate fees to ensure guests were able to check-in their items.

Elmhurst, Illinois, United States

• Directed visitors around and provided them with information about the museum.• Answered and directed phone calls to the museum's staff.• Used the museum's Shopify P.O.S system to charge admission and class fees, sell memberships, and items from the museum's retail shop.

Elmhurst, Illinois, United States

• Directed visitors to their appointments with the appropriate member of the center's staff.• Efficiently completed projects using Microsoft Word and Excel.• Answered and directed phone calls to members of the center's staff.• Managed the center's Outlook address by consistently checking and replying to emails.• Scheduled appointments and updated the center's event calendar.• Posted job openings onto the center's job posting website.

Elmhurst, Illinois, United States

• Checked-in camps from 10 to 300 people into the school's resident halls.• Efficiently made, distributed, and explained key packs to campers.• Patrolled resident halls in use to inspect for cleanliness, safety, and inventory purposes.• Gave campers directions around the resident halls, campus, and city of Elmhurst.

Chicago, Illinois, United States

• Communicated with pedestrians about city stickers and services PLS offered.• Distributed marketing materials to passing pedestrians.• Demonstrated promptness and efficiency while promoting city sticker sales.

Bachelor’S Degree, Communication Studies

Activities and Societies: • Alpha Phi Omega (Bylaw Committee Member, Spring 2015) (Public Relations Chair, Fall 2015) • Active Minds.

Multimedia

Activities and Societies: • Flag Football Intramural Club • Attended for one year on the quarter system where I studied Multimedia. I took.

Certificate, Audio Production

• Took courses involved in every audio discipline from skills in editing and engineering as well as in-depth work with equipment.