Ahmad Waly

Ahmad Waly Email and Phone Number

Sr. IT Project Manager @ DSS Technology
Cairo, Cairo Governorate, EG
Ahmad Waly's Location
Cairo, Egypt, Egypt
About Ahmad Waly

Project Management Expert | Driving Innovation in Banking, Healthcare, and Technology🚀 A seasoned Project Manager with a rich 7-year track record of spearheading multifaceted projects within diverse sectors including banking, healthcare, shipping, and technology. Renowned for my strategic vision in managing projects that span the security, infrastructure, and Microsoft systems, I thrive on building robust client relationships and steering teams towards unprecedented success.🌐 Currently, at the helm of project management at NileCom, I orchestrate pivotal client projects, ensuring flawless execution and delivery. My tenure has granted me an expansive view of the banking industry, having worked with over half of Egypt’s banks & more than a couple in gulf, providing me with invaluable insights and an ‘eagle-eye’ perspective.As a co-founder of Gaya Gemstones, I channel my passion for gemstones and jewelry into a thriving start-up, blending artistry with entrepreneurship.Previously, I transformed Bahy Center from a single branch into a five-branch powerhouse, including two global online clinics. My leadership was instrumental in developing a custom ERP system, enhancing cross-departmental workflow, and fostering B2B relationships.📈 Looking Ahead Eager to embrace new challenges, I am on a quest to expand my expertise and explore cutting-edge opportunities in project management. Let’s connect and forge new pathways to success.

Ahmad Waly's Current Company Details
DSS Technology

Dss Technology

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Sr. IT Project Manager
Cairo, Cairo Governorate, EG
Employees:
27
Ahmad Waly Work Experience Details
  • Dss Technology
    Sr. It Project Manager
    Dss Technology
    Cairo, Cairo Governorate, Eg
  • Nile.Com
    It Project Manager
    Nile.Com Mar 2023 - Present
    Qesm El Maadi, Cairo, Egypt
    My responsibilities include ensuring successful project execution, meeting deadlines and delivering exceptional results.With a strong background in project management, excellent communication skills, and meticulous planning abilities, I coordinate projects, manage risks, manage stakeholders, and maintain financial and progress stability. I had a great chance working with most of the Egyptian banks which gave me an eagle-eye prospective of the industry.I act as a SAM for a digitalization projects.Successfully navigated complexities arising from government involvement and end customer requirements.Contributed to the successful implementation & development of the digital products.
  • Gaya Gemstones
    Co-Founder
    Gaya Gemstones Mar 2022 - Present
    Egypt
  • Bahy Center
    Project Manager
    Bahy Center Jul 2017 - Dec 2021
    Giza, Al Jizah, Egypt
    Growth from a Single Branch to Five Branches (Including 2 Online Global Services and 3 Physical Locations)Management:⦁ Initiated and developed projects from the ground up, leading teams until dedicated team leads were established.⦁ Transitioned to a hybrid management style to focus on effective delegation and project needs.⦁ Managed workflows and integration across various departments.⦁ Oversaw all operations including calls, reservations, financials, feedback, social interactions, and professional engagements with both team members and customers, building a strong persona and ensuring customer retention.⦁ Negotiated and secured B2B deals, continuously enhancing services to exceed customer expectations.⦁ Maintained and updated qualifications and knowledge for optimized workflow.Technical:⦁ Designed and implemented a fully functional, tailor-made ERP system covering financials, reporting, HR, and reservations.⦁ Integrated API with online appointments application.⦁ Developed a custom website to support operations and services.
  • Convergys Intelligent Contact
    Retention Specialist
    Convergys Intelligent Contact Jan 2017 - Jul 2017
    6Th Of October, Al Jizah, Egypt
    As a Retention Specialist at SiriusXM Canada Radio, I was responsible for retaining customers by providing excellent customer service and support. I liaised with customers to understand their needs and concerns, and I worked to resolve any issues they had with the service. I also managed customer accounts, processed payments, and handled cancellations. My duties included providing customers with information about new products and services, and promoting the benefits of the service. I was also responsible for maintaining customer records and updating customer information in the database
  • Teleperformance
    Travel Consultant
    Teleperformance Jul 2015 - Jul 2016
    Cairo, Egypt
    As a Travel Advisor at Expedia CA, I was responsible for coordinating with clients to determine their travel needs and preferences. I booked transportation, made hotel reservations, and collected payments. I used promotional techniques to attract clients and dealt with travel issues and refunds. My duties included providing customers with information about new services -up selling- and advising them on appropriate destinations, modes of transportation, travel dates, costs, and accommodations. I researched fare and schedule information, described trips to clients, and gave details on any documents required, such as passports or visas.
  • Centro Global Solutions
    Healthcare Specialist
    Centro Global Solutions Aug 2013 - Dec 2014
    Qesm El Maadi, Cairo, Egypt
    customer-focused Healthcare Specialist followed HIPPA regulations.

Ahmad Waly Education Details

Frequently Asked Questions about Ahmad Waly

What company does Ahmad Waly work for?

Ahmad Waly works for Dss Technology

What is Ahmad Waly's role at the current company?

Ahmad Waly's current role is Sr. IT Project Manager.

What schools did Ahmad Waly attend?

Ahmad Waly attended Cairo University, Om El-Abtal Experimental Lang. School.

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