Alex Moffat Email & Phone Number

Seattle, Washington, United States

Innovate, define and execute Compute’s product strategy. Gather and analyze information to define product specifications and review design specifications. Envision and communicate product strategy and functionality. Initiate and foster relationships with other groups. Review product documentation and collateral. Ensure successful product releases based on corporate priorities.Responsibilities:- Technical depth and breadth required to collaborate with key stakeholders, including customers, industry experts, and internal teams, to understand customer needs, capture requirements, deliver key features/products, and set strategic direction for a product portfolio.- The conduit between product teams, engineering and the customer.- Identify specific problems, cloud adoption drivers, and value propositions. - Drive solutions and requirements into roadmaps and new features and functionality to increase customer demand.- Manage strategic engagement with the field to help grow our business.- Design product plans that span many products to meet current and future business demands.- Define the quality bar for the products and work with the appropriate teams to achieve those goals.- Identify and mitigate risks across a full set of systems, particularly at the intersection of business and engineering.- Develop product and commercial strategies, monetizing hardware and software offerings.- Improve the team in product management practices, vision, creativity, ownership, hiring, mentoring, and team culture.- Thought leader and spokesperson for Compute Products, representing the company at industry conferences, events, and customer engagements.- Work with Product leadership to develop a robust GTM strategy.- Build relationships with clients and drive executive engagements.- Define new KPIs to inform decision making and prioritization.- Provide regular updates and interact with executive management to influence the portfolio.

Seattle, Washington, United States

I work on the Global Infrastructure Expansion team of the AWS Commerce Platform. AWS has the most services and more features within those services, than any other cloud provider–from infrastructure technologies like compute, storage, and databases–to emerging technologies, such as machine learning and artificial intelligence, data lakes and analytics, and Internet-of-Things. AWS Commerce Platform has 300+ services working together seamlessly to process transactions at the highest scale. I am the lead Product Manager for local expansion teams of 100+ stakeholders. My Position:- Lead strategic initiatives to accelerate requirements gathering across multiple jurisdictions.- Product owner for AI applications used in requirements gathering. - Creating platform-wide product road maps and improvements.- Product owner for a billing automation framework that reduces expansion efforts by >90%. - Create platform-wide BRD documents that can have 400+ requirements per jurisdiction. - Gather regulatory and compliance requirements for each local jurisdiction - Define requirements that improve the customer experience and tailor it to local needs.- Interface with many teams across AWS including Billing, Payments, Tax, Financial Operations, Accounting, Customer Service, and Sales.- Analyze business needs to create product requirements and define the go-to-market strategy for a region.- Define the product positioning, key benefits, and target customer.- Innovate new product features that improve efficiency and customization.

Greater Seattle Area

• Directed team that developed a first-to-market class II OTC self-service hardware/software medical device • Phototherapy expert that interfaced with Board of Directors, investors, government regulators, scientific advisors, medical advisors, clinical researchers, hardware & software engineers, sales, marketing, and customers • Directed, authored and presented multiple company scientific, product, sales and marketing documents • Directed all phases of ISO 13485 medical device design: user needs, design inputs, product specifications, ID, UX, human factors, verification, validation, and customer feedback

Greater Seattle Area

• Hired and managed internal/external team that developed proof-of-concept core hardware technology• Managed business operations, fundraising, scientific research, market research, customer research• Developed business plan, financial models, intellectual property, go to market strategy, product roadmap• Developed strategic partnerships with scientific advisors, customer advocacy groups, clinical research organizations • Directed market research: scientific, customer, vertical market, channel partner • Direct administrative activities related to making products or providing services

New York City Metropolitan Area

• Developed user interface, database, and architecture for a complete cloud-connected retail kiosk POS system.• Developed and enable multiple software/hardware APIs including biometrics, transaction systems, receipts, cash handling, medical device timer controls, and telemetry.• Developed subscription systems including automated payment processing, account updating, and reporting. • Developed customer loyalty program with internal currency, redemption, referral system, transfers, and reporting.• Developed retail POS user interface including shopping cart, payments, account management, medical treatment options, referral systems, customer loyalty, and reporting.• Developed information displays that provide real-time status updates for equipment status, waitlist management, room assignments, and estimated wait times. • Developed algorithms for dosage systems, skin typing, fraud prevention, and equipment management.• SQL Server database administrator.• Managed an external team of developers.

New York City Metropolitan Area

• Managed business operations for a profitable business for 16 years with $4M+ annual revenue and 30+ employees• Managed the launch, sales, and marketing of multiple retail stores in Manhattan• Hire and manage staff and assign specific duties.• Direct and coordinate activities concerned with the production, pricing, sales of products.

New York City Metropolitan Area

• Hired and managed internal & external team that developed a first-to-market self-service POS software system• Managed product development from market research, concept development, storyboards, UI design, testing, launch and customer feedback.• Developed UI workflows and wireframes. • Designed User Interface including all content and assets.

Bs, Economics, Psychology

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