Wan-Ping (Ruby) Lan Email & Phone Number

台灣 Taiwan 新竹市

Chu-Nan, Taiwan

Deputy Manager CS of South East Asia Sales Department• In charge of INTEL account. • Develop and maintain a professional relationship with key customer contacts and counterparts in account teams and support teams at all times• Manage NPI project with various Intel BU and successfully implement into production.• Coordinate process, manufacturing and logistics for new product launch.• Manage product-related support, feedback and inquiries from customers• Oversee… Show more Deputy Manager CS of South East Asia Sales Department• In charge of INTEL account. • Develop and maintain a professional relationship with key customer contacts and counterparts in account teams and support teams at all times• Manage NPI project with various Intel BU and successfully implement into production.• Coordinate process, manufacturing and logistics for new product launch.• Manage product-related support, feedback and inquiries from customers• Oversee products tight cycle time, operation efficiency, and manpower allocation• Establish and follow up project schedules, including capacity and resource planning.• Cooperate with 3rd party for RA, FA or any special DOE request from customer.• Analyzed ENG and HVM forecast to prepare capacity and materials in advance.• Follow up on billing and overdue payment and all outstanding commercial issues.• Supervise and train other Customer Service to support other KYEC customers• Host frequent customer visit such as QBRs, audits, quality, qualification of new process flow etc and also manages weekly conf. call and report project status in project review meeting. Show less

Chu-Nan, Taiwan

Sales in Product Integration Department• Involved in all sales steps, from quotations, confirming orders to delivery.• Forecast analyzed to prepare material, capacity and resource• Performed back office functions such as handling shipping.• Provided timely and prompt answers or solutions to customer issues.• Data reporting for daily revenue and shipping quantity.• Protected company’s bottom line by ensuring payment of invoice.

Taipei, Taiwan

Marketing representative in Sales and Marking Department• In charge of The North Face account• Monitored production schedule and ensured samples to be delivered on time. • Worked with subcontractor for rubber DTM.• Analyzed forecast and prepared materials in advance.• Provided quotation and sales sample for buyer’s reference.• Introduced YKK newly developed products to TNF developer.• Regularly checked order status to avoid delay shipment.• Resolved client… Show more Marketing representative in Sales and Marking Department• In charge of The North Face account• Monitored production schedule and ensured samples to be delivered on time. • Worked with subcontractor for rubber DTM.• Analyzed forecast and prepared materials in advance.• Provided quotation and sales sample for buyer’s reference.• Introduced YKK newly developed products to TNF developer.• Regularly checked order status to avoid delay shipment.• Resolved client issues and handled customer service requests. Show less

Bachelor Of Science - Bs, Management

Associate'S Degree, Business Administration